[Hiring] Instructional Designer @TTEC

Role Description

Your potential has a place here with TTEC’s award-winning employment experience. As an Instructional Designer working remotely in Manila, Philippines, you’ll be a part of bringing humanity to business.

In this role, you’ll design amazing learning experiences through the lens of the learners. You’ll bring your instructional design and user experience design to drive better learning engagement and better learner knowledge and retention. You’ll be exposed to innovations in the areas of automation, AI, social, simulation, self-paced, game-based, and mobile learning.

You’ll be responsible for the design, development, delivery, evaluation, as well as enhancement and maintenance of virtual blended learning experiences that are human-centered, goal-oriented, and data-driven. This exciting role uses a variety of methodologies and technologies from learning design, learning science, graphic design, and media design to create learning content and experiences.

During a Typical Day, You’ll:

• Build, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographies.
• Keep the learner experience front-and-center in everything you do, applying human-centered design and design thinking in an agile and multidisciplinary environment.
• Support the Global Learning Delivery Project Management team in the curriculum design and redesign.
• Leverage learning data to monitor performance, predict learner success, and deliver the right outcomes.
• Conduct research on learning tools and platforms.

Qualifications

• 3 years of demonstrable experience including building e-learning content using Articulate Storyline or similar authoring tools.
• Using advanced features in audio-editing tools.
• Using learning technology apps for rapid design and creating user content using basic graphic design features.
• Knowledge of and practical application of adult learning theory, user design, and learning design principles.
• Experience using Learning Management Systems and/or Learning Experience Systems.
• Proficiency in Microsoft Office including using advanced features in PowerPoint and basic features in Excel.
• Basic project management skills and familiarity with task manager or productivity tools.
• Experience in learning data analysis to effectively evaluate behavioral and business impact of training programs.
• Advanced English communication skills.

Benefits

• Supportive of your career and professional development.
• An inclusive culture and community-minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Paid time off (PTO) and wellness and healthcare benefits.
• A great compensation package and performance bonus opportunities.
• Tuition reimbursement.

Company Description

Our business is about making customers happy. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.