[Hiring] Instructional Designer @Forward Financing

Role Description

In this role you will:

• Leadership & Performance: Design high-impact leadership curricula and performance management resources. Translate management frameworks into actionable scenarios, role-playing exercises, and "Just-in-Time" guides to support the performance cycle.
• Onboarding Optimization: Optimize the global functional onboarding experiences. Structure content that reduces "time-to-ramp" and integrates new hires into our culture effectively.
• VILT & Facilitation Design: Create comprehensive materials for synchronous learning (Zoom/Google Meet), including visually engaging slide decks, detailed facilitator guides, and interactive breakout activities.
• Video Production: Edit training videos, screen captures, and interviews. Comfortable trimming footage, syncing audio, and adding polish using Adobe Premiere, Camtasia, or Canva.
• eLearning & Rapid Design: Build SCORM-compliant courses in Articulate Storyline/Rise 360 and create quick, on-brand assets (thumbnails, worksheets, infographics) using Canva.
• AI Content Creation & Literacy Support: Use Generative AI to rapidly build training outlines, draft scripts, and develop course assets. Support the organization’s AI enablement by designing resources and "Just-in-Time" guides that help employees learn how to use AI tools effectively.
• LMS & Asset Management: Maintain a library of assets and manage course uploads/testing within the LMS to ensure accurate tracking.

Qualifications

• 3+ years of experience in Instructional Design or Learning & Development.
• Deep understanding of learning modalities.
• Strong consulting skills with a "Partner" & Innovator Mindset.
• Proven experience designing for Synchronous Learning (Zoom/Teams/WebEx).
• Working knowledge of video editing.
• Proficiency in Articulate Storyline 360 and Rise 360.
• Strong skills in Canva; basic familiarity with Adobe Photoshop/Illustrator.
• Familiarity with engagement tools in Zoom, MS Teams, or WebEx.
• A portfolio showing examples of eLearning work, at least one video sample, and examples of support materials for live training.

Requirements

• Experience designing "Train the Trainer" programs.
• Certification or experience with specific leadership frameworks (e.g., Situational Leadership, Radical Candor, GROW Model).
• Experience with LMS reporting and analytics to prove ROI.
• Experience facilitating training sessions.
• Familiarity with admin tasks in an LMS (e.g., Docebo, Cornerstone, Workday).

Benefits

• Annual Targeted Salary: $80,000-$95,000 CAD.
• Annual Target Bonus: 10%.
• Comprehensive total rewards package, including medical, dental, vision, commuter benefits, flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.
• Remote-first company with workplace flexibility.
• Opportunities for virtual and in-person team collaboration and celebrations.