[Hiring] Instructional Design and Technology Lead @SONORAN UNIVERSITY OF HEALTH SCIENCES

Role Description

Sonoran University of Health Sciences seeks a collaborative and solutions-oriented Instructional Design and Technology Lead to support faculty in the delivery of high-quality learning experiences across online and on-ground programs. This role serves as the operational lead for instructional technology and design at Sonoran, helping faculty effectively use the university’s learning management system and related educational technologies while ensuring courses meet institutional standards for quality, innovation, usability, and accessibility.

Reporting to the Associate Vice President of Program Innovation, this position partners closely with faculty, IT, and academic leadership to support course development, maintenance, and continuous improvement within Sonoran’s learning management system, Canvas. The role leads course quality assurance processes, coordinates course updates and technical implementation, and collaborates with external instructional design consultants and Subject Matter Experts to support new program development and major course redesign initiatives.

This position offers an excellent opportunity for an early-to-mid career professional to deepen expertise in instructional design and educational technology while contributing meaningfully to the quality and effectiveness of the university’s learning experiences.

• Serve as a primary resource for faculty on the effective use of instructional technologies, including Canvas LMS, Panopto, Zoom, MS Teams, and other course delivery tools.
• Provide responsive troubleshooting and support for instructional technology issues in both online and on-ground learning environments, escalating issues to IT when appropriate.
• Support system integrations and course operations, including syllabi management, course evaluations, and coordination between systems such as Jenzabar, Canvas, Zoom, and Panopto.
• Develop and maintain documentation, SOPs, and training resources to support faculty use of instructional technologies and course tools.
• Monitor emerging trends in educational technology, including artificial intelligence, and contribute to identifying opportunities to responsibly integrate AI tools into instructional design, course development, and faculty workflows.
• Assist with ensuring existing and new courses meeting current accessibility standards.
• Conduct quality assurance reviews of all courses to ensure courses are fully prepared for student access prior to start of each new quarter.
• Maintain course structures and organization within Canvas in alignment with university standards, policies, and instructional best practices.
• Coordinate and implement course updates in collaboration with faculty and Program Directors, including revisions to modules, assignments, multimedia content, and course navigation.
• Monitor course readiness across programs and proactively address technical or structural issues that could impact the student learning experience.
• Provide practical instructional design guidance to faculty on course organization, learning activities, and assessment strategies.
• Assist faculty in translating subject matter expertise into clear, student-centered course materials.
• Deliver training and workshops to faculty to strengthen effective use of instructional technologies and course design practices.
• Support faculty in implementing substantive course updates or redesign efforts when needed.
• Lead Sonoran’s Instructional Support Team (IST).
• Serve as the primary liaison with external instructional design consultants supporting new program development and major course or program redesign initiatives.
• Coordinate the integration of externally developed course materials into the LMS to ensure consistency with institutional standards.
• Collaborate with academic leadership to identify opportunities to strengthen course quality, accessibility, and instructional technology practices across programs.

Qualifications

• Bachelor’s degree in Instructional Design, Educational Technology, Learning Sciences, or a related field.
• Experience supporting instructional design, educational technology, or course development in higher education.
• Experience with the Canvas learning management system.
• Experience supporting faculty in the use of instructional technologies such as but not limited to Canvas, CidiLabs Multitool, Panopto, Zoom, Turnitin, Respondus, Panorama.
• Strong organizational and project management skills.
• Demonstrated ability to translate technical and instructional design concepts into practical guidance for faculty.
• Familiarity with emerging educational technologies, including AI-supported tools used in instructional design, course development, or faculty productivity.

Requirements

• Master’s degree in Instructional Design, Educational Technology, or a related field.
• Experience supporting online or hybrid learning environments in healthcare education programs.
• Familiarity with multimedia platforms such as Panopto or similar lecture capture tools.
• Experience implementing accessibility standards (e.g., WCAG 2.2).
• Experience using project management software (such as Smartsheet).
• Knowledge of Canvas Roles, Custom Roles, Subaccounts, and LTI integrations.
• Experience conducting course quality reviews or applying course quality frameworks (e.g., Quality Matters or similar).
• Understanding of online database systems, LTI.
• Proficiency with media development (Storyline, Camtasia, Adobe).

Benefits

• Comprehensive medical, dental, and vision plans.
• Vacation time and 12 paid holidays.
• 401(k) plan with a discretionary match.
• Employer-sponsored life, AD&D, and long-term disability coverage.
• Paid sick time.
• Exclusive perks like free office visits at our Medical Center and Neil Riordan Center.
• Discounts at the largest medicinary in the Southwest.
• Onsite café and fully equipped employee breakroom.
• Free personalized nutritional care, a yoga studio, and a fitness center.
• Access to a library and participation in Casual Wednesdays.
• Annual Employee Appreciation Day.
• Exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart.
• Flexible hybrid work environment.