[Hiring] Head of Academy @CXM

Role Description

The Head of Academy builds and runs the group's AI-first online learning platform, serving two audiences with equal weight:

• Helping traders develop the skills that keep them engaged and active.
• Equipping introducing brokers with the knowledge and tools to grow their client base and generate more business.

Qualifications

• Proven ability to build workflows using LLMs, AI agents, and automation tools.
• Able to use AI to research, write, structure, and iterate educational content at scale.
• Comfortable connecting platforms and data sources via API.
• Able to build, run, and iterate a multi-audience product without a team.
• Sufficient understanding of retail trading, broker ecosystems, and the IB model.
• A working grasp of curriculum structure and learner journeys.

Requirements

• Launch the AI-personalised learning engine within the first 90 days.
• Achieve a 10% improvement in trader retention attributable to Academy engagement within 12 months.
• Deliver a dedicated IB learning and content track with a 10% uplift in new trader acquisition within 12 months.
• Document and partially build the end-to-end "Zero to Hero" pathway.
• Achieve a 20% increase in exclusive partnership agreements among Academy-engaged IBs within 12 months.

Benefits

• Base salary plus performance bonus tied to incremental trader retention and IB business development.
• Profit share tied to the incremental business the Academy generates.
• Starting model is lean and AI-first, with potential for team expansion as the business grows.

Employer Value Proposition

You inherit an existing base of active traders and introducing brokers on day one — then build the Academy that monetises it. The hard part is real and worth naming: there is no platform, no content, no stack, and no team. You are building a product, a tech stack, a content engine, and a business model simultaneously — from a blank page.

The right candidate will know which. What makes it worth it: you are the Academy — sole decision-maker on strategy, stack, content, and growth — backed by the infrastructure, client base, and active support of a large multinational broker that has committed to making this work.

The financial upside is real and direct: the better you build it, the more you earn from it.