[Hiring] Epic Principal IT Trainer @Vanderbilt University Medical Center

Role Description

The Principal IT Trainer serves as a subject matter expert for your designated Epic application training content development, creating and maintaining engaging learning materials that support operational and clinical workflows. This role is focused primarily on the design, development, and maintenance of instructor-led, virtual, and eLearning content rather than classroom delivery. Provides leadership in the translation of system build and future state workflows into documented curriculum and delivery formats for blended learning approach. Develops process and plan for eLearning program in its entirety. Delivers training to groups of end users or provides site support in offices as needed. Credentials all trainers who will deliver the end user classroom training.

Hours: 8:00am - 5:00pm CST, Monday - Friday (Note: This role can be done fully remote from most US locations).

Key Responsibilities

• Delivers orientation, on-boarding, and career ladder pathway training for staff.
• Administers classroom evaluations and provides course updates to management.
• Builds out and maintains training environments.
• Proficient in software used to create or modify eLearnings.
• Manages classroom training, materials and learners.
• Mentors other trainers as needed in the department, evaluating knowledge levels and providing train-the-trainer sessions.
• Provides leadership and consultation as needed for special projects that require knowledge of computerized applications or processes that affect patient care and/or new implementation.
• Collaborates within the department and organization.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Qualifications

• 5+ years of Epic application specific experience.
• Epic Certifications in applications you are responsible for: ClinDoc, Research, Dorothy (strongly preferred) and Rover & Inpatient Rehab (a plus).
• Healthcare experience.
• Experience developing instructor-led, virtual, and eLearning content.
• Camtasia experience.
• Strong attention to detail and organizational skills.
• Microsoft 365 proficiency.
• Excellent communication, collaboration, and facilitation skills.
• Ability to act as a subject matter expert and training resource across teams.

Technical Capabilities

• Training Needs Analysis (Expert): A process of collecting information about a proposed learning program.
• Adult Learning Theory (Expert): Knowledge of the principles and practices of providing instruction to the adult learner.
• Instructional Design (Expert): The systematic development of specifications using learning and instructional theory to ensure the quality of instruction.
• Applications System Design (Advanced): The creative process that captures and displays the original intention and concept of a business system requirement.

Core Accountabilities

• Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams.
• Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems.
• Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas.
• Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams.

Core Capabilities

• Supporting Colleagues: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
• Communicates Effectively: Modifies one's own communication style to suit different situations and audiences.
• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders.
• Solves Complex Problems: Approaches problems from different angles; identifies new possibilities to interpret opportunities.
• Performs Excellent Work: Engages regularly in dialogue about quality; directly addresses quality issues promptly.
• Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes.
• Adapts to Change: Views difficult situations and/or problems as opportunities for improvement.

Position Qualifications

• Experience Level: 5 years.
• Education: Bachelor's.

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Company Description

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.