[Hiring] Epic Credentialed Trainer @Computer Task Group, Inc

Role Description

CTG is seeking Epic Credentialed Trainers (CTs) with strong experience in Ambulatory and Behavioral Health workflows to support an Epic implementation. These individuals will play a key role in delivering end-user training, reinforcing adoption, and ensuring staff are prepared for go-live and beyond.

• Deliver Epic training to end users in Ambulatory and Behavioral Health workflows
• Facilitate instructor-led classroom sessions and/or virtual training
• Utilize existing curriculum while tailoring delivery to end-user needs
• Provide hands-on system demonstrations and workflow guidance
• Support training labs, practice environments, and scenario-based exercises
• Assist with training logistics, including session setup and attendance tracking
• Reinforce standard workflows and best practices aligned with system build
• Provide go-live support, including at-the-elbow assistance and command center participation
• Collaborate with Principal Trainers, SMEs, and application teams to escalate issues or clarify workflows
• Gather and provide feedback on training effectiveness and end-user readiness

Qualifications

• Epic Credentialed Trainer (CT) status in Ambulatory, Behavioral Health, or related modules
• Experience delivering Epic training in a healthcare environment
• Strong understanding of:
  • Ambulatory clinic workflows
  • Behavioral Health workflows and documentation practices
• Excellent presentation, communication, and facilitation skills
• Ability to engage diverse audiences, including clinical and operational staff
• Comfortable working in a fast-paced, go-live environment
• Basic proficiency with Microsoft Office and training tools
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group

Requirements

• CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

Benefits

• The expected base salary for this position ranges from $45.00 to $50.00/hour.
• Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.
• In addition to salary, a competitive benefit package is also offered.