[Hiring] Education Specialist @WakeMed Health & Hospitals

Role Description

The Revenue Cycle Educator is responsible for operationalizing and maintaining successful education programs for the revenue cycle, as well as researching and aligning educational resources with strategic focus areas. Responsibilities include:

• Planning and leading revenue cycle training initiatives.
• Serving as a resource to the IS team to assist in system testing and education.
• Identifying and developing targeted opportunities for staff development in their focus area.
• Conducting new hire training courses for all areas of the revenue cycle.
• Developing, organizing, and implementing training programs for new hires and existing staff development.
• Planning, coordinating, and leading internal in-services and educational programming for revenue cycle staff.
• Developing in-depth knowledge of educational resources to support training initiatives.
• Creating training tools and staff assessment materials, including manuals, presentations, scripts, competency tests, tip sheets, and evaluation rubrics.
• Coordinating with the WakeMedU department to create, select, and/or deploy e-learning or web-based training materials.
• Training staff in utilizing systems or applications applicable to their job duties.
• Ensuring staff maintain departmental education requirements and stay updated on changes affecting their job functions.
• Recognizing training opportunities and participating in improvement plans.
• Documenting and maintaining departmental employee records to ensure training requirements are fulfilled.
• Assisting the Manager of Revenue Cycle Education in analyzing trends in performance data to adjust training programs.
• Keeping the Manager informed of all quality assurance/training activities through reports.

**Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.**

Qualifications

• EPIC Certification in Area of Responsibility Preferred
• Associate's Degree in Health Administration Preferred
• 2 Years Revenue Cycle Required

Company Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

For more information, visit www.wakemed.org .

EOE