[Hiring] Customs Brokerage Corporate Trainer @Livingston International

Role Description

Reporting to the Senior Director/Manager, National Service Delivery with dotted line reporting relationship to the North America Operations Training Manager, the incumbent will be responsible for the delivery and implementation of technical skills and knowledge, specifically focused on customs brokerage training for staff primarily in the National Service Center and Client Service Centers in corresponding regions.

Key Duties & Responsibilities

• Work with the business leaders to determine individual training needs.
• Proactively use business metrics to determine training needs for their region of responsibility.
• Assist with the design and development of technical training programs and job aids.
• Deliver technical training programs to National Service Center and region employees including a small number of new hires.
• Evaluate the effectiveness of the training delivered and report back to the business and make changes where appropriate.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Qualifications

• High level of technical expertise in customs brokerage systems with strong performance results.
• Demonstrates a drive to perform at a high standard in all situations ensuring the results meet or exceed the needs.
• Possesses a wide range of knowledge across Livingston's brokerage operations (i.e., Custom Specialist, Release Customs Analyst).
• Strong analytical, critical thinking and problem-solving skills.
• Must be approachable, outgoing, enthusiastic, and positive with the initiative to collaborate to do what needs to be done.
• A quick learner with the willingness to adopt new tools and approaches with the intent to train others.
• Demonstrates self-confidence and an ease to speak in public.

Requirements

• 3 years of related experience.

Education

• Preferred: Associates Degree or post-secondary education.

Certifications Description

• Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.
• Successful completion of the CCS examination is a mandatory requirement for further advancement.

Competencies

• Business Acumen and Straight Talk
• Inclusion and Collaboration
• Customer First Focus
• Leading and Developing
• Agility
• Accountability

Benefits

• Competitive compensation.
• Comprehensive benefits.
• Transparent pay philosophy aligned with market data and job-related factors.
• Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development.
• The good-faith salary range for this position is $25.22 - $38.94 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Job Type

Full Time

Location

• NY Amherst - US083
• HomeOffice Michigan
• HomeOffice New York
• HomeOffice Texas
• IL Schaumburg - US082
• MI Dearborn - US081
• TX Houston - US029