[Hiring] CORPORATE TRAINING AND DEVELOPMENT SPECIALIST @Palco

Role Description

The Corporate Trainer and Development Specialist owns and supports the development, delivery, and continuous improvement of training programs for all corporate departments. This includes enterprise-wide leadership development, employee soft-skill development, compliance training, and the governance of the Learning Management System (LMS). The role partners closely with the Operations Training team to ensure a unified learning strategy—Operations Training leads operations-specific learning while this role drives corporate-wide training initiatives, competency development, and leadership readiness across the organization.

We are looking for a dynamic Corporate Trainer who can bridge the gap between employee potential and organizational goals. This role is equal parts strategist, facilitator, and technologist, responsible for shaping the end-to-end corporate learning experience—from new-hire onboarding to leadership readiness.

Key Responsibilities

• Onboarding & New Hire Support
  • Lead the New Hire Orientation (NHO) program to ensure a seamless transition for all incoming staff.
  • Act as the primary point of contact for new employees during their first 90 days, providing resources and “culture checks.”
  • Collaborate with department leaders to create role-specific onboarding pathways that improve engagement and reduce time to productivity.
• Training Development & Delivery
  • Design and facilitate high-impact internal training sessions focused on technical skills, soft skills, and company-wide initiatives.
  • Create diverse learning materials including CBTs, slide decks, manuals, and interactive e-learning modules.
  • Conduct regular needs assessments to identify performance gaps and build targeted training solutions.
  • Evaluate training effectiveness using metrics, analytics, and continuous improvement strategies.
• LMS Oversight & Administration
  • Serve as the Primary Administrator for the Learning Management System (LMS).
  • Develop and manage enterprise-wide course design, learning pathway design, and rollout of leadership development and soft-skill programs.
  • Oversee user enrollment, course assignments, and curriculum updates.
  • Track and report on key training metrics (completion rates, assessment scores, ROI).
• Compliance & Regulatory Training
  • Develop, deliver, and monitor mandatory HIPAA privacy and security training to ensure proper handling of Protected Health Information (PHI).
  • Ensure 100% completion of all required annual compliance certifications, including harassment prevention and workplace safety.
  • Maintain accurate training records in both the LMS and HRIS to support internal and external audits.
  • Translate complex legal and privacy policies into clear, digestible learning modules.
• Soft Skill & Leadership Development
  • Develop and deliver workshops on communication, emotional intelligence, conflict resolution, and other soft skills.
  • Build and support leadership development resources for emerging leaders and first-time managers.
• Employee Engagement & Culture
  • Design and implement initiatives that strengthen employee morale, retention, and cultural alignment.
  • Analyze engagement survey data to develop “culture-first” learning interventions.
  • Support internal communication strategies to ensure employees remain informed and connected to the company mission.

Qualifications

• Ability to simplify complex information into clear, accessible training content.
• Strong written and verbal communication skills with the ability to engage diverse audiences.
• Excellent collaboration skills across corporate departments and with Operations Training.
• Highly organized, detail-oriented, and adaptable to shifting business needs.
• Ability to manage multiple training topics and deadlines simultaneously.
• Experience developing or maintaining user guides, training materials, or LMS content.
• Cross-departmental communication skills; experience working with Operations Training, Marketing, Product, and other key business units is a plus.

Requirements

• Experience: 3–5 years in Corporate Training, L&D, or HR.
• Education: Bachelor’s degree in HR, Education, Business, or a related field or the equivalent combination of education and work experience.
• Proficient with MS Office.

Desired Qualifications

• Technical Skills: Proficiency with LMS platforms (e.g., Workday, TalentLMS, Lessonly, Cornerstone) and instructional design tools (e.g., Articulate Rise, Canva).
• Communication: Exceptional public speaking and "people skills" to engage diverse audiences.
• Working knowledge of SharePoint, including content management and organizational design.
• Master’s degree in Learning & Development, Instructional Design, or related field.

Benefits

• Generous Paid time off.
• Annual bonus potential.
• Retirement Savings: We will support you as you save for your future.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
• Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.
• Employer shared Health Insurance cost.
• Employer paid Disability Insurance.
• Employer paid Life and AD&D Insurance.
• Vision Insurance.
• Cancer Insurance.
• Voluntary Life Insurance.
• 401(k).
• Paid Time Off.
• Remote work environment.
• Paid holidays.