[Hiring] Corporate Learning Specialist @First Financial Bank NA

Role Description

As a Corporate Learning Specialist, you’ll play a key role in preparing associates for success by delivering impactful training that builds confidence, consistency, and capability across our retail teams. This role is ideal for someone who enjoys teaching, coaching, and helping others grow.

• Deliver training:
  • Facilitate in-person and virtual sessions that support onboarding, systems, and operational processes.
• Prepare associates:
  • Equip team members with the knowledge and skills needed to succeed in their roles.
• Support new initiatives:
  • Assist in rolling out training for new products, systems, and process updates.
• Ensure consistency:
  • Maintain high-quality, standardized training aligned with service expectations and compliance requirements.
• Update materials:
  • Maintain and improve training content to reflect current procedures and best practices.
• Partner with leaders:
  • Collaborate with managers and mentors to support onboarding and ongoing development.
• Monitor readiness:
  • Evaluate associate progress and help determine readiness for independent performance.
• Improve effectiveness:
  • Gather feedback and identify opportunities to enhance training programs.
• Promote consistency:
  • Support consistent training execution across teams and locations.
• Coordinate logistics:
  • Manage training schedules, materials, and session preparation.
• Track progress:
  • Monitor completion, participation, and training metrics.
• Support compliance:
  • Maintain awareness of BSA, AML, OFAC, and internal policies.

Qualifications

• High school diploma or equivalent
• 3-5 years of experience in retail banking
• Experience training, coaching, or mentoring in a banking environment preferred
• Understanding of banking products, services, and operations
• Familiarity with regulatory and compliance expectations
• Strong communication skills with the ability to teach and adapt to different audiences
• Strong organizational skills and ability to manage multiple priorities
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Ability to quickly learn new systems and tools
• Ability to maintain confidentiality and exercise sound judgment
• Ability occasionally to work at various locations within driving distance
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday
• Ability to review information and details at close range (within a few feet)

Benefits

• Competitive Pay & Benefits:
  • Medical, dental, vision, and employer-paid life and disability insurance.
• Financial Perks:
  • 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance:
  • Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities:
  • Tuition assistance and professional development programs.
• A Supportive Culture:
  • Integrity, collaboration, innovation, and respect are at the heart of what we do.

Company Description

First Financial Bank is a dynamic financial institution with over $6+ billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community.

Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day.