[Hiring] Client Trainer @Autosoft

Role Description

The Accounting Client Trainer is a dynamic and engaging trainer with a passion for helping clients succeed. This role excels at delivering clear, concise, and tailored training programs that help clients unlock the full potential of Autosoft products and services. As a Client Trainer, your role centers around becoming an expert in our products and delivering world-class training to our clients through both onsite and virtual sessions.

You will work with diverse audiences to educate and demonstrate the value of ongoing best practice training, empowering our clients to become proficient users of our platform. Ultimately, this position will contribute to upholding Autosoft’s reputation as the industry leader in client training, reducing churn and maximizing product utilization.

This is a remote position; however, client training will be delivered through a combination of onsite and virtual sessions. As a result, this role may require up to 75% overnight travel.

Qualifications

• Five (5) years of experience delivering training on DMS platforms to dealership clients.
• Extensive experience working within dealership accounting operations and workflows.
• Exceptional accuracy and attention to detail, ensuring high-quality training and client support.
• Flexibility to accommodate client schedules, including availability for evening and weekend sessions as needed.
• Strong organizational and communications skills, with the ability to clearly convey complex information to diverse audiences.
• Self-motivated with a passion for client success, consistently delivering outstanding service.
• Ability to manage multiple priorities in a fast-paced environment and remain calm under pressure.
• Analytical mindset with a process-oriented approach to problem-solving.
• Proactive and solution-driven, with a willingness to tackle client challenges head-on.
• Strong technical acumen with a background in using technology to drive solutions.
• Proficient with Microsoft Office Programs including Teams, Excel, Word, and other essential tools.
• Valid driver’s license for onsite training sessions.

Requirements

• Proven ability to build and nurture strong client relationships, fostering long-term partnerships.
• 2 years of experience using Salesforce to manage client interactions and data.
• Proficiency in data analysis, with the ability to draw insights from client data to improve training outcomes.
• A degree in education, business, or a related field is preferred but not required.
• Minimum of five (5) years of relevant experience in a dealership environment.
• Demonstrated experience with dealership accounting processes and systems, with the ability to provide expert-level training and support.

Benefits

• Ability to sit for extended periods while working at a desk and using a computer.
• Capable of lifting and moving up to 15 pounds as needed.
• Willingness and ability to travel up to 75% of the time, including overnight travel.

Company Description

Autosoft provides equal employment opportunities (EEO) to all employees and applicants for employment with regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Autosoft hires the best qualified candidate for the job, without regard to protected characteristics.

Note: The statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. If you think you are a strong fit for the role, apply and let’s have a conversation.

For California applicants: Notice to CA Employees & Applicants