[Hiring] Chief Center Operator @Kumon

Role Description

This role involves supporting the daily operations of Virtual Company-Owned Centers and contributing to student success in a remote environment.

• Support the daily operations of assigned Virtual Company-Owned Centers under the guidance of the CCI.
• Conduct parent orientation and assessment meetings, including follow-up communication and ongoing family support.
• Assist with lesson planning and managing enrollment growth within assigned subject and enrollment targets.
• Support instructional quality by monitoring virtual classes, assisting with device checks, and ensuring students and families understand virtual learning tools (e.g., Zoom, Kumon Connect).
• Collaborate with CCI to ensure compliance with Kumon instructional, operational, and customer service standards.
• Communicate effectively with families, instructors, and CCI to address questions, concerns, and operational needs.
• Support center scheduling, coordination, and administrative tasks related to virtual center operations.
• Participate in training, meetings, and professional development opportunities as required.

Qualifications

• Bachelor’s degree required; degree in education or a related field preferred.
• Experience working with students, families, or educational services; prior Kumon experience strongly preferred.
• Ability to work effectively in a virtual, remote environment, including comfort with video conferencing platforms and digital tools.
• Strong communication skills, including the ability to explain concepts clearly to families and students.
• Demonstrated organizational and time-management skills.
• Ability to follow direction, execute plans, and collaborate closely with leadership.
• Spanish language fluency preferred for candidates supporting EFL populations (based on center needs).
• Alignment with the Kumon mission and a strong student-first mindset.

Requirements

• This role is virtual, and candidates may be located anywhere in the U.S. or Canada.
• Travel requirements are minimal but may include occasional attendance at company meetings, trainings, or instructor conferences.

Benefits

• Quality Medical, Dental, and Vision Coverage
• Prescription Drug Plan
• 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
• Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
• Company Paid Basic Life Insurance and AD&D
• Company Paid Short and Long Term Disability Plans
• Plentiful Paid Time Off and Company Paid Holidays
• Funding of Professional Development
• Employee Assistance Program
• Kumon Tuition Discount
• Service Award Program
• And much more…