[Hiring] Chapter Success Manager @Scholars of Finance

Role Description

As a Chapter Success Manager & Leadership Coach, you’ll manage relationships with a portfolio of 20-25 student-led chapters, serving more than 1,200 students across the United States.

• Coach and support chapter Presidents, equipping them to lead their chapters and deliver SOF programs effectively.
• Adapt coaching approaches based on the unique context of each student leader.
• Spend most of your time directly with students, developing their leadership skills.
• Model SOF’s core values: Integrity, Humility, Compassion, and Excellence.
• Work alongside three other Chapter Success Managers to influence support for student-led chapters.

Qualifications

• 5 years of experience in student/member/customer success, relationship management, finance, consulting, or project management.
• Bachelor's degree or equivalent with a strong academic record.
• A defined coaching philosophy with strategies for developing leadership.
• Experience coaching students, supervising teams, or managing volunteer-led teams.
• Strong background in relationship management, program operations, and process optimization.
• Proficiency in CRM software, data tracking, and reporting.
• Ability to work independently and manage multiple projects in a deadline-driven environment.
• Passion for learning and continuous improvement.
• Ability to travel up to 15% of your time, including nights and weekends if needed.

Requirements

• Coach the student leaders of approximately 22-25 college chapters.
• Lead 2-4 virtual coaching meetings per day with student leaders.
• Monitor the health and performance of each chapter.
• Ensure leadership programs and workshops are delivered successfully and on time.
• Facilitate difficult conversations and help student leaders navigate challenges.
• Use chapter performance data to identify trends and inform coaching decisions.
• Provide regular updates to the VP of Programs and CEO on chapter performance.
• Help lead national student events and travel to college campuses annually.
• Collaborate with colleagues to address chapter challenges.

Benefits

• 401k match (100% match up to 5% of the base salary).
• Pre-tax reimbursement for healthcare expenses.
• Health Insurance.
• Generous paid parental leave.
• Unlimited PTO; all federal holidays off.
• Bi-annual in-person team offsites.
• High-growth culture to accelerate professional development.
• Focus on ensuring all team members thrive holistically.