[Hiring] Business Process Modelling @Linc Education Services Pte Ltd

Role Description

This is a remote position.

As an experienced online educator (LINC Fellow), the candidate will work as an independent contractor of LINC and serve a diverse international student body for Masters-level programs studying at premier Australian and Asian universities.

Candidate must possess strong knowledge of business process management and process modelling techniques, particularly in analysing and improving organisational operations through conceptual frameworks and digital tools. They should be able to support students in:

• Process mapping
• BPMN modelling
• Qualitative and quantitative process analysis
• Practical problem-solving
• Continuous process improvement in business environments

Qualifications

• Masters or Doctoral Qualifications in ICT-related field
• At least 2+ years of corporate experience
• 3+ years of teaching experience in relevant fields (Note: Experience and Knowledge in BPM or Systems Design)
• Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse cultures
• Proficient in English language; excellent oral and written communication
• Must possess a working laptop and have access to high-speed (>10 MBPS) stable internet connection
• Ability to quickly learn and use technology platforms for interacting with students, including the host university’s LMS and LINCtrac (training on these platforms will be provided)

Requirements

• Availability on Monday/Tuesday for online sessions between 8:30 AM and 2:30 PM (IST)
• Required to answer student queries via email within 6 hours after lectures throughout the week

Roles & Responsibilities

• Subject matter guidance to a group of 30-35 undergraduate online students
• Support in learning skills like academic writing, research and time management
• Guidance on relevant reference material
• Conducting a 2-hour session on Monday/Tuesday
• Assessment marking with long-form feedback
• Management of discussion forums
• Proactive, prompt and personalised support to student queries and issues

LINC Fellows will be expected to promptly interact with students over email, or calls/online sessions from locations of their convenience (e.g. home, office, etc.).