Role Description
The Associate Dean of Admissions (ADOA) leads, inspires, and manages a team of admissions representatives who provide unsurpassed levels of advisement to all prospective and new students at Bryan University. The ADOA is strategic and tactical, collaborating with the AVP of Admissions, the Admissions Leadership Team, and other campus leaders to develop effective strategies to achieve Admissions Department goals.
As a change agent for innovation in admissions and higher education, the ADOA creates a team environment that embraces continuous process improvement and leading-edge technologies designed to prepare students for success in their undergraduate certificates and degree programs. The ADOA ensures that every prospective student receives prompt, professional, engaging, thorough, and accurate advisement.
Responsibilities
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Monitors and analyzes admissions processes and performance indicators to ensure desired goals are achieved.
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Provides clear expectations, timely coaching/training, and collaborates with team members to meet key performance indicators.
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Maintains appropriate staffing levels by building morale, trust, and competency in staff.
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Effectively prioritizes and manages time, empowering others to achieve goals.
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Delegates effectively and ensures employees understand expectations and accountability.
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Facilitates strong, positive relationships within the team and promotes student-focused outcomes.
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Embraces innovation and change in a fast-paced environment.
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Demonstrates and promotes high ethical standards and adheres to regulatory and compliance standards.
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Conducts annual performance reviews and addresses disciplinary actions with respect and professionalism.
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Other duties as assigned.
Qualifications
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Bachelorβs Degree or equivalent combination of education and experience.
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2-4 years in a consultative service industry as an individual contributor.
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3-5 years directly supervising, coaching, developing, and evaluating teams in a consultative service industry preferred.
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3-5 years admissions experience with at least 3 years in a higher education/admissions management role highly preferred.
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Proven track record for consistently achieving results as an individual contributor and leader.
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Proven track record of delivering excellent customer service.
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Proven track record for building and sustaining trusting relationships.
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Strong communication (both verbal and written), presentation, and organizational skills.
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Demonstrates knowledge of problem-solving, conflict resolution, and delivering customer satisfaction.
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Demonstrates confidence and humility.
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Values higher education and BUβs mission to liberate the innate greatness in people.
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Ability to work in a collaborative environment.
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Ability to work in a virtual environment using multiple software programs simultaneously.
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Ability to sit for six to eight hours.
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Ability to work a flexible schedule at least 40 hours per week.
Benefits
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Medical
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Dental
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Vision
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HSA
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Telemedicine
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An Award-Winning Wellness Program
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Tuition Assistant Program
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Short- and Long-Term Disability Options
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Life Insurance
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Employee Assistance Program
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401K with Company Match
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Generous Paid Time Off
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Volunteer Paid Time Off
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11 Paid Holidays
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An Empowering Company Culture
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Computer Equipment Provided
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Work from Home