[Hiring] Associate Assessor & IQA @Learndirect

Role Description

We are looking for experienced and qualified Associate Tutors/Assessors and IQA’s to support the delivery of our courses in:

• Fashion Design
• Interior Design

These roles offer flexible working hours, depending on caseload and associate availability. The role involves tutoring students and assessing their work remotely via our online training portal.

Key Responsibilities and Accountabilities:

• Marking of assessments and learner assignment submissions, within a timely manner
• Provide support to learners by answering queries, e.g. HubSpot tickets
• Maintain appropriate subject/expert knowledge in the subject areas for which Assessor responsibilities are agreed
• Assist in tracking and reporting progress of learners as required
• Actively uphold all of the organisation’s policies & procedures, including Safeguarding and Health and Safety, GDPR
• Attend, and actively contribute, to standardisation meetings as requested by Head of Faculty
• *IQA ONLY – Upholding the organisations Internal Quality Assurance processes, working with Awarding Bodies
• *IQA ONLY – Provide support to individual assessors and relevant assessment team(s) in relation to course requirements, delivery methodology and assessment
• *IQA ONLY – Reporting on monthly IQA reports

Qualifications

• Have worked within the fashion design industry for a minimum of 2 years and can provide a portfolio of work for review
• Hold a recognised qualification at Level 4 or higher in Fashion Design (e.g. HND)
• Hold a relevant qualification at Level 3 or above in Interior Design or Fashion Design (where applicable to role requirements)
• Excellent level of written English and strong written communication skills
• Must hold an assessing qualification such as CAVA Level 3, A1 (or equivalent), or be qualified in teaching/assessing
• Must hold an IQA qualification such as V1, D34 (or equivalent) (IQA roles only)
• Have experience of quality assurance processes and, where applicable, managing QA processes for remote teams (IQA roles only)
• Extensive knowledge of relevant qualification specifications
• Experience in teaching, assessing, or marking learner work
• Experience with online education delivery (desirable)
• Experience using CRM systems (desirable)
• Strong computer and IT literacy, including Microsoft Office, email, and other commonly used platforms
• Ability to work within digital/online learning environments
• Natural problem solver, able to support and reassure learners effectively
• Ability to research and provide supportive, accurate answers to learner questions
• Ability to produce high-quality assessment decisions and constructive feedback (written and verbal)
• Strong organisational skills with the ability to prioritise and meet deadlines
• Ability to work independently without close supervision
• Ability to work effectively as part of a wider team
• Ability to work within established processes and procedures
• Proactive, self-motivated, and learner-focused approach
• Caring and supportive attitude with a strong commitment to learner success
• Commitment to maintaining continuous professional development (CPD) to ensure high-quality service delivery

Benefits

• Flexible working hours
• Remote working model
• Rates of pay vary depending on the course and level

Company Description

learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach. As the UK’s leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers.

Our mission is to remove barriers (time, tech, cost) to enable a ‘learning lifestyle’. We strive to create a modern approach to learning.

• Proposition: Empowering people to reach their potential.
• Our Vision: To create the modern approach to learning.
• Our Values: Working with PACE.