[Hiring] Adult Education Counselor @Stellar Virtual

Role Description

The Adult Education Counselor will be responsible for supporting the academic, career, and personal-development needs of adult learners enrolled in Tri-Star Virtual Academy's Adult Education Program. The Counselor provides virtual advising on enrollment, graduation/completion planning, HiSET/GED pathways, and post-secondary or career transition, on an as-needed basis to support program scheduling and learner caseload demands. This is an hourly, non-exempt position with no guaranteed number of hours; assignments are scheduled based on program need.

• Provide virtual academic and career counseling to adult learners, including enrollment guidance, individualized completion plans, and progress monitoring toward high school completion or HiSET/GED goals.
• Advise learners on post-secondary options, workforce training, and career pathways, including referrals to community and workforce-development resources.
• Conduct intake and orientation sessions for newly enrolled adult learners.
• Monitor learner attendance and engagement data, and proactively reach out to learners at risk of disengagement or non-completion.
• Maintain accurate, timely case notes and counseling records in the Academy's student information system in compliance with FERPA and program reporting requirements.
• Collaborate with Adult Education teachers and the Program Coordinator to address individual learner barriers (academic, attendance, or personal).
• Refer learners to appropriate support services (e.g., mental health, social services, workforce agencies) as needed, and comply with mandated reporter obligations.
• Participate in required training, professional development, and virtual staff meetings as scheduled.
• Comply with all Stellar Virtual and Tri-Star Virtual Academy policies and applicable Tennessee adult education program requirements.

Qualifications

• 3–5 years of experience counseling adult learners, non-traditional students, or in HiSET/GED or workforce-development programs.
• Familiarity with Tennessee adult education program requirements and community/workforce referral resources.
• Proven experience working independently with minimal supervision, including the ability to manage a digital task list and maintain a stable remote (home-office) infrastructure.
• Minimum of 1–2 years of experience using the Google Workspace suite (Docs, Sheets, Slides, Drive, Workspace) in a professional setting.
• Demonstrated ability to communicate complex ideas via written channels with high clarity and low ambiguity.
• Access to a private, reliable, and secure high-speed internet connection with a minimum of 25 Mbps download and 10 Mbps upload speeds.

Requirements

• Master's degree in School Counseling, Counseling, Social Work, or a closely related field from an accredited institution.
• Valid Tennessee School Counselor license (PPS endorsement) OR eligibility for a comparable Tennessee counseling credential recognized for adult education programs.

Benefits

• Competitive vacation and paid time off plans.
• Comprehensive medical (HMO, HDHP, and PPO), dental, and vision plans with varying coverage for employees and their families, with options available in all states, including a high-deductible health plan (HDHP) option.
• 401(k) retirement plan (pre- and post-tax options) with matching contribution up to 3% after one year of employment.
• Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans.
• Flexible Spending Account (FSA) or Health Savings Account (HSA).
• Two paid closure weeks each year (weeks of July 4 and December 25).
• 11 Company-paid Holidays.