[Hiring] Adoption and Learning Lead Consultant @Lingaro

Role Description

We are looking for a freelance Adoption and Learning Lead, who will run a Power Platform and Copilot enablement pilot for a global food service group and turn it into a blueprint for its markets.

The pilot covers 250 HQ users over ten weeks: self-paced learning built on Microsoft Learn with a client layer, facilitated capstone sessions, and a train-the-trainer handover to client trainers. Learners are supported by the Companion, Lingaro's AI agent built in Copilot Studio and running in the client's tenant, and every app and agent they build sits in one governed catalogue.

The mission is to own the pilot with the client from discovery to read-out, then package what works so each market can adopt it with limited adaptation.

• Lead delivery with the client and turn its technical set-up into a learning journey that people complete and use.
• Lead the client day to day, including discovery workshops, steering meetings and the read-out with CTO-level and HQ stakeholders, alongside the account lead in Geneva.
• Translate technical requirements into learning requirements, covering environments, DLP policies, connectors, data sources and the Companion set-up, with the Power Platform SME.
• Shape the learning journey, which runs Agent Builder, Power Automate and Copilot Studio, with Power Apps as an optional module, and direct the learning designers who build the assets.
• Run change and adoption, including the stakeholder map, communications, nominations, protected learning time, licence activation and the train-the-trainer handover.
• Manage delivery of a fixed-price engagement, including the plan, risks, scope and change control, budget and squad coordination.
• Own measurement, from baselines and the read-out dashboard to validation of quick wins and the day-90 value check.
• Package the market blueprint, including the governance template, the rollout playbook and lessons from the pilot.
• Lead a small squad and direct the learning designers who produce the content.

Qualifications

• Proven adoption delivery on the Microsoft stack, with enough technical depth to challenge the specialists.
• 8+ years in digital adoption, learning or change on enterprise technology programmes, including at least two Microsoft 365, Power Platform or Copilot rollouts.
• A track record as a freelance or independent consultant on client engagements, with two recent client references.
• Credibility with senior client stakeholders at CIO and CTO level, and experience leading discovery workshops and steering meetings.
• Working knowledge of Power Platform governance (environments, DLP policies, Managed Environments, CoE Starter Kit) and of Microsoft 365 Copilot licensing and consumption.
• Learning design skills, including writing learning outcomes, structuring blended journeys and briefing designers.
• An applied change management method (Prosci, ADKAR or equivalent), with evidence of adoption at scale.
• Delivery of fixed-price engagements, including plan, budget, risks and change control.
• English at C1–C2, with experience presenting to senior stakeholders in the UK or US.

Requirements

• Prosci certification, Microsoft PL-900, PMP or PRINCE2 (nice to have).
• Experience in a federated multinational, ideally food service or hospitality (nice to have).
• Polish, French or German, for the market rollout (nice to have).
• Experience designing train-the-trainer programmes and using AI agents in learning (nice to have).

Benefits

• Stable employment.
• On the market since 2008, 1800+ talents currently on board in 7 global sites.
• “Office as an option” model.
• You can choose to work remotely or in the office.
• Workation: Enjoy working from inspiring locations in line with our workation policy.
• Great Place to Work® certified employer.
• Flexibility regarding working hours and your preferred form of contract.
• Comprehensive online onboarding program with a “Buddy” from day 1.
• Cooperation with top-tier engineers and experts.
• Possibility of access to the Udemy learning platform.
• Certificate training programs: Lingarians earn 500+ technology certificates yearly.
• Upskilling support: Capability development programs, Competency Centers, knowledge sharing sessions, community webinars, 110+ training opportunities yearly.
• Grow as we grow as a company: 76% of our managers are internal promotions.
• A diverse, inclusive, and values-driven community.
• Autonomy to choose the way you work.
• We trust your ideas: Create our community together.
• Refer your friends to receive bonuses.
• Activities to support your well-being and health.
• Plenty of opportunities to donate to charities and support the environment.
• Modern office equipment: Purchased for you or available to borrow, depending on your location.