[Hiring] Academic Program Manager @Contour Education

Role Description

This is a remote position.

As an Academic Program Manager, you own the plan behind Contour's academic content. Every resource moves through planning, creation, review, publishing, and printing, across subjects and teams, and you own how that whole pipeline is sequenced, tracked, and kept ahead of need. You build the system that gets content produced on time. You do not run the daily execution inside it.

You report to the COO. The academics lead directs the academic work itself: what gets developed, and to what standard. You work to that direction and turn it into a plan that holds. The academic teams build the resources; the planning, the sequencing, the cross-team coordination, and the visibility are yours.

This is a planning and coordination role, not a hands-on delivery role, and today it has no direct reports. You get the pipeline moving by rallying the people who own each stage: Heads of Subject, Resource Developers, and Publishing.

Downstream sits the Academic Operations Coordinator, who runs the teaching week: uploads, scheduling, attendance, and print orders. You hand them finished, sequenced resources and the academic calendar to run against. If a resource is late, that is yours to solve.

The bar here is not organization. The strongest person in this seat has run real operations before, somewhere a mistake carried a live consequence, and has the judgement to spot a plan that looks fine on paper but will break in practice.

By the end of month three, booklets are content-developed and published six weeks ahead of when students need them. You have the whole academic pipeline visible on a single tracker, and you have found real ways to make the workflow more efficient.

Where the work lives:

• Google Sheets: the plan lives here, so building clean trackers and views other teams can read without asking you is the core of the craft.
• A project management tool (Monday.com, ClickUp, or Asana): keeping the plan and status current here is how Heads of Subject and Publishing see progress without a status meeting.

Qualifications

• Experience owning a plan or a system in operations, program or project coordination, or a high-stakes execution role.
• Strong analytical judgement: ability to differentiate between a sound plan and one that survives real-world application.
• Advanced Google Sheets skills, with the ability to build readable, scalable trackers.
• Hands-on experience with project management software (Monday.com, ClickUp, or Asana).
• Coordination instinct to rally people you do not manage.
• Exceptional attention to detail across complex timelines and dependencies.
• Sharp, concise communication skills that flag risk early.

Requirements

• Experience in academic operations, publishing workflows, or content pipelines (nice to have).
• Background in a live operational setting where mistakes were felt immediately (student-facing, retail, events, or logistics) (nice to have).
• Familiarity with SLA or status tracking and workflow reporting (nice to have).
• Experience coordinating across remote, distributed teams (nice to have).

Benefits

• Fully remote, anywhere in India.
• Compensation is competitive and benchmarked to the role and your experience.
• Open discussion about compensation early in the process.