[Hiring] Academic Operations Coordinator @Contour Education

Role Description

This is a remote position.

You are the coordinator who runs the teaching week. The resources, schedules, and class data all have to be right before a student logs in, and you are the person who makes that happen, week in and week out. You own the weekly resource pipeline across the LMS, Google Drive, and Podia, including:

• Annotation workflows
• Consultations
• Scheduling
• Attendance tracking
• Print management

This is a hands-on, high-volume seat. You run the delivery and make the systems under it a little tighter each time you run them, but the master plan is not yours to own. You work from the finished resources and the calendar handed down by the Academic Program Manager.

You also own class efficiency reporting, identifying classes that are under-capacity, over-capacity, or missing a tutor, and bringing recommendations to the Head of School.

You join an established coordinator team, each person owning a stream of the function. This seat picks up the resource, uploads, consultations, scheduling, and efficiency stream.

Class delivery for 8,000+ students only runs smoothly when this layer is reliable. By the end of month three, you will have:

• Weekly resource cycle running without a missing file
• Consultations and attendance under control
• Accurate class and consultation schedules
• Fortnightly efficiency report landing on time with clear recommendations

What You Will Do

• Get every weekly resource where it needs to be before class.
• Own the annotation flow end to end.
• Run the consultation workflow.
• Own class and consultation scheduling.
• Read the class efficiency data and act on it.
• Keep the schedules and print orders accurate.
• Track attendance and clear the follow-ups.

Qualifications

• Strong in Google Sheets: formulas, trackers, and large datasets.
• Experience with Monday.com or a similar project management tool is highly regarded.
• Record of holding many parallel workflows without dropping accuracy.
• Ability to read operational data and act on it.
• Clear, structured written communication.
• Ownership by default.
• Cross-timezone comfort.

Requirements

• Experience with Monday.com or a similar work-management tool.
• Experience with an LMS, scheduling systems, or academic operations in an education setting.
• SOP writing, process improvement, or building dashboards and trackers in Sheets.

Benefits

• Fully remote, anywhere in India.
• Compensation details shared early in the hiring process.

Apply with

A CV and one paragraph on an operational mess you spotted and fixed: what was going wrong, how you caught it, and what you changed so it stopped happening.