UNIX/Linux Support Engineer @Quantori
DevOps / Sysadmin
Salary unspecified
Remote Location
remote Europe
Job Type full-time
Posted 1mth ago

[Hiring] UNIX/Linux Support Engineer @Quantori

1mth ago - Quantori is hiring a remote UNIX/Linux Support Engineer. 💸 Salary: unspecified 📍Location: Europe

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are looking for a UNIX/Linux Support Engineer (L3) to provide comprehensive operational support for our enterprise's mixed UNIX/Linux infrastructure.

  • This infrastructure includes RHEL, Ubuntu, AIX, HP-UX, and Solaris systems hosted on Dell, IBM, and Cisco UCS hardware, as well as VMware ESX, OpenShift, RStudio, GPFS, and LSF environments.
  • The remote engineer will focus on resolving approximately 85% of incidents without the need for physical access, collaborating with on-site staff for hardware tasks and escalations.

Responsibilities:

  • Monitor and resolve alerts via ServiceNow and TrueSight for Linux/Unix and virtualized systems.
  • Troubleshoot filesystem, CPU, memory, swap, and agent issues.
  • Execute approved standard changes such as service restarts, configuration updates, and agent reinstalls.
  • Perform health checks and first-level troubleshooting for GPFS, LSF, OpenShift, and RStudio environments.
  • Use Ansible Tower and Red Hat Satellite for patching and configuration management.
  • Maintain and improve automation scripts and reporting tools for recurring operational tasks.
  • Collaborate with the on-site team and L3 SMEs for escalated or hardware-dependent incidents.
  • Participate in the on-call rotation approximately once per month, providing after-hours support for high-priority incidents.
  • Coordinate tasks with L3 Support Engineers.
  • Ensure ServiceNow tickets and incident bridges are properly updated during off-hours events.

Qualifications

  • Strong experience supporting RHEL 6–9 and Ubuntu 20/22/24 in production environments, including patching, monitoring, and incident response.
  • Hands-on experience with VMware ESX, GPFS, and LSF, and working knowledge of OpenShift and RStudio services.
  • Strong understanding of Ansible Tower, Red Hat Satellite, Puppet, and shell scripting.
  • Experience with ServiceNow, TrueSight, and PATROL for monitoring and ITSM processes.
  • Solid grasp of Linux networking and remote troubleshooting practices in large enterprise environments.
  • 3–5 years of experience in Linux/Unix support within enterprise environments.
  • RHCSA and/or ITIL v4 Foundation certification.
  • Ability to work independently and effectively within remote, structured support operations.
  • Excellent problem-solving, documentation, and communication skills.

Nice to have

  • Familiarity with AIX and other Unix platforms (HP-UX, Solaris).
Before You Apply
remote Be aware of the location restriction for this remote position: Europe
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
UNIX/Linux Support Engineer @Quantori
DevOps / Sysadmin
Salary unspecified
Remote Location
remote Europe
Job Type full-time
Posted 1mth ago
Apply for this position Unlock 73,535 Remote Jobs
remote Be aware of the location restriction for this remote position: Europe
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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