[Hiring] Telecom Systems Support Engineer @AV Staffing Solutions

Role Description

This role involves supporting telecom systems as a Level 2/3 Telecom Systems Support Engineer.

• Investigate and resolve escalated incidents on telecom platforms serving enterprise clients
• Analyze logs and diagnose service failures
• Troubleshoot across OS, network, application, and database layers
• Restore stability in live production environments
• Participate in an on-call rotation
• Support legacy platforms during end-of-life transition
• Assist with stabilization and support of next-generation systems
• Perform system health monitoring
• Proactively identify and resolve issues
• Manage workflows and tickets through Jira
• Administer and troubleshoot RHEL/CentOS environments
• Support systems hosted in AWS (GCP acceptable)
• Write and execute Bash or Python scripts for diagnostics and operational tasks
• Maintain and support cloud-hosted telecom workloads

Qualifications

• 4–7+ years of Linux administration experience in production environments
• Strong troubleshooting skills across infrastructure layers
• Experience supporting live production systems
• Familiarity with AWS or GCP
• Basic scripting skills (Bash or Python)
• Solid networking fundamentals (TCP/IP, DNS)
• Experience working with Jira (preferred)

Requirements

• Exposure to container technologies, including Docker and/or OpenShift (bonus)
• Experience creating or deploying containers
• Supporting containerized workloads in production or non-production environments
• Familiarity with container registries (e.g., Docker Hub, Amazon ECR, or similar)

Benefits

• Remote work flexibility
• 6-month contract-to-hire opportunity
• Competitive hourly rate of $32–$35