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Devops / Sysadmin
Team Lead, Cloud Operations
@Varicent
[Hiring] Team Lead, Cloud Operations @Varicent
Mar 25, 2025 - Varicent is hiring a remote Team Lead, Cloud Operations. 💸 Salary: unspecified. 📍Location: Romania.
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Role Description
Reporting to Manager, Cloud Operations, you will be responsible for supervising day-to-day activities of your team managing Varicent's global cloud infrastructure. Leading a regional team, you will strive for predictable operations and consistent service delivery adhering to established SLA’s. Key responsibilities include:
- Leading a small regional team of Cloud Operations engineers, ensuring their productivity and efficiency.
- Owning your team’s on-call process for Incident and Change Management staffing rotations.
- Implementing strategies to improve efficiency and productivity of the Cloud Operations team and the cloud infrastructure.
- Being flexible to support your team and Cloud Operations global collaboration efforts across multiple time zones.
- Establishing and maintaining effective communication and consistent reporting deliverables with direct and senior management.
- Leading and developing engineers, providing support and mentoring.
- Being accountable for your team’s consistent level of engagement.
- Adopting a hands-on approach and driving towards a results-driven culture.
- Working closely with other Cloud Operations leads and development, testing, and architecture teams to optimize cloud workflows and automate processes.
- Driving the adoption of Cloud Operations best practices across the organization.
- Collaborating with cross-functional teams to design and implement global Cloud Operations initiatives.
- Defining, continuously monitoring, and analyzing team performance metrics.
- Acting as an escalation point for incident resolutions.
- Owning and measuring team responsiveness to all service connection points.
- Ensuring consistent adherence to Change Management process.
- Collaborating with other team leads on development and implementation of personal growth and training programs.
- Ensuring compliance with security and regulatory requirements in Cloud Operations.
- Making sure operational documentation and knowledge base is created, accurate, and up to date.
Qualifications
- Bachelor’s degree in computer science or a related field.
- 5 years, hands-on, technical experience in Cloud Operations or a related field with SLAs of upward 99.9%.
- 3 years experience leading and managing a team of 3-5 in a Cloud Operations environment.
- Practical, hands-on experience in cloud computing platforms such as AWS, Azure, GCP or IBM Cloud.
- Proven technical expertise with Linux / Windows systems administration.
- In-depth understanding of core networking concepts, IP space, subnetting, DNS, VPN.
- Hands-on experience with service logging, infrastructure and performance monitoring solutions.
- Solid understanding of Release Management with hands-on experience with CI/CD pipeline development.
- Practical experience working with enterprise databases.
- Proficiency in measurable process improvements that increase efficiency and productivity.
- Solid experience with Jira or other Service Management platform.
- Well organized with ability to communicate concisely and clearly.
- Excellent collaboration skills.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Certifications in Cloud Operations or related fields are a plus.
Requirements
- Get to know your team, your peers and their teams.
- Get familiar with organizational structure, culture, purpose, and goals.
- Understand Cloud Operations goals and KPI’s as well as their delivery cadence.
- Understand our SaaS products, services and technologies that power our services.
- Learn our core operational functions and day-to-day deliverables.
- Participate in incident reviews, maintenance planning activities, and change reviews.
- Learn and review existing performance metrics and objectives for your team.
- Learn how we monitor service performance and technologies behind them.
Benefits
- Own your team’s execution of operational processes.
- Ensure team performance consistency through continuous review, reporting and feedback loop.
- Establish yourself as a leader, mentor, and coach for your team.
- Lead your team through their personal training and growth plans.
- Ensure smooth onboarding of new products and services.
- Own your teams’ and relevant Cloud Operations reporting deliverables.
- Strive for excellence, challenge yourself and team.
- Measure consistent responsiveness to incidents across all time zones.
- Lead continuous improvements of the infrastructure and governance processes.
- Continue growing your technology portfolio and skillsets.
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| 📍 | Be aware of the location restriction for this remote position: Romania |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Devops / Sysadmin
Devops / Sysadmin
|
Salary
💸
unspecified
|
Remote
Location
Romania
|
|
Job Type
unspecified
|
Posted
Mar 25, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Romania |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
