[Hiring] Systems and SaaS Engineer @Minted

Role Description

This is a high-impact, cross-functional role where you'll work closely with our Security and AI engineers to build and support scalable, secure systems.

You will:

• Identity & Access and SaaS Management (40%)
  • Administer, optimize, and automate core services (Okta, Google Workspace, and Slack)
  • Manage AWS IAM policies, roles, and service accounts
  • Design and implement user onboarding/offboarding automation
  • Enforce least-privilege access controls across all systems
  • Conduct quarterly access reviews and remediate privilege creep
• Integration & Automation (25%)
  • Build and maintain integrations using Okta Workflows and Make.com
  • Partner with an AI & Automation Engineer to design workflow solutions
  • Create automated provisioning/deprovisioning pipelines
  • Document integration architectures and runbooks
• Endpoint Management (20%)
  • Engineer macOS and Windows endpoints using NinjaOne
  • Maintain device policies, compliance standards, and security baselines
  • Deploy software, patches, and configurations at scale
  • Troubleshoot complex endpoint issues escalated from the helpdesk
• Infrastructure & Operations (10%)
  • Serve as lead for Minted's corporate AWS environment (EC2, S3, IAM, VPC, etc.)
  • Manage server infrastructure, monitoring, and disaster recovery
  • Support office networks, VPN, and connectivity issues
  • Implement infrastructure-as-code where applicable
• Technical Leadership (5%)
  • Act as a technical escalation point for the helpdesk team
  • Mentor junior IT staff on systems engineering best practices
  • Participate in incident response and root cause analysis
  • Contribute to IT architecture and strategic planning

Qualifications

• 3+ years experience in systems engineering or IT operations
• Strong expertise with identity management platforms (Okta, Azure AD, or similar)
• Hands-on experience with AWS IAM, EC2, S3, and core services
• Proficiency with endpoint management tools (NinjaOne, Jamf, Intune, etc.)
• Experience building workflows/automations (Okta Workflows, Make.com, Zapier, or similar iPaaS)
• Solid understanding of networking concepts (DNS, DHCP, VPN, firewalls)
• Comfortable with scripting (Python, PowerShell, Bash, or similar)
• Demonstrated ability to leverage AI tools
• Excellent troubleshooting and problem-solving abilities
• Strong written and verbal communication skills
• Ability to explain technical concepts to non-technical audiences
• Highly collaborative mindset with cross-functional teams
• Self-motivated with ability to manage multiple priorities

Requirements

• Experience with SSO/SAML/OIDC protocols and federation
• Familiarity with security frameworks (SOC 2, ISO 27001, NIST)
• Knowledge of Infrastructure-as-Code (Terraform, CloudFormation)
• Experience with SIEM/logging tools (Splunk, Datadog, CloudWatch)
• Background in API integrations and REST/GraphQL
• Certifications: AWS Solutions Architect, Okta Certified Professional, or similar
• Experience working in e-commerce or retail environments

Benefits

• Medical, Dental, and Vision Benefits
• Employer Funded Health Savings Account
• 10 Paid Holidays
• Paid Time Off and Sick Leave
• Paid Parental Leave
• Monthly Gym/Wellness Reimbursement
• 401(k) retirement savings plan
• Employer Funded Commuter Benefits
• Employee Discount
• Friends and Family Discount