[Hiring] Systems Administrator, Salesforce @Panopto

Role Description

In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning. As our Salesforce CPQ specialist, you will be the architect of our "quote-to-cash" efficiency, ensuring our sales and financial systems are scalable, intuitive, and high-performing. You won't just manage a database; you will translate complex business needs into elegant technical solutions that directly enable Panopto’s growth.

How You’ll Contribute:

• Architect Scalable Solutions: Gather requirements from across the business and translate them into Salesforce best practices, specifically focusing on CPQ configuration and workflows.
• Optimize the User Experience: Oversee user and license management while designing page layouts, record types, and custom objects that prioritize Clarity Over Complexity.
• Drive Process Automation: Identify inefficiencies and build automated solutions that improve data quality and track the metrics that matter most to our leadership.
• Ensure System Integrity: Maintain the "source of truth" by monitoring integrations (like Marketo, Outreach, and DocuSign) and adhering to strict data management best practices.
• Empower the Team: Develop documentation and lead training sessions to ensure every Panopto team member is equipped to use our systems effectively.

Qualifications

• 4+ years of hands-on Salesforce administration experience.
• Salesforce Certified Administrator credential.
• Deep understanding of the CPQ lifecycle; Salesforce CPQ Specialist Certification is a significant "force multiplier" for this role.
• Strong communicator who can collaborate with stakeholders in Finance, Sales Ops, and Support.
• Familiarity with Zapier and modern sales tech stacks.

Requirements

• Act with Ownership, handling workload under pressure and meeting deadlines while managing the full software development life cycle.
• Mastery of Salesforce.
• Technical Curiosity.

Benefits

• Salary range: $80,000 - $92,000 USD per year.
• Eligible for a bonus as part of the compensation package.
• Competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work.