[Hiring] Staff IT Engineer @Circle

Role Description

As a Staff IT Engineer on the IT Support team, you will act as a senior technical leader responsible for evolving Circle’s enterprise IT systems, infrastructure, and service delivery standards. You will own and scale critical platforms including:

• Endpoint management
• Mobile device management
• ServiceNow ITSM

You will drive automation and AI adoption to reduce manual effort and improve operational efficiency. This role sets technical direction, establishes best practices, and ensures high-quality IT services globally, including executive-level support, while proactively identifying opportunities to enhance reliability, security, and user experience across the organization.

Qualifications

• 7+ years of experience supporting enterprise SaaS and IT systems in a global, remote environment
• Deep expertise managing macOS fleets at scale with strong working knowledge of Windows environments
• Hands-on experience with ServiceNow ITSM, including workflow development and platform administration
• Strong experience with MDM solutions, including Iru (Kandji) and Workspace ONE for device management
• Proven ability to lead complex technical initiatives and drive improvements across IT systems and processes
• Experience operating in highly secure, regulated environments with strong attention to detail
• Demonstrated ability to provide executive-level (white glove) IT support with professionalism and discretion

Requirements

• Experience implementing automation using tools such as Workato, n8n, or similar platforms
• Familiarity with AI tools or AI-assisted workflows to improve IT operations and reduce manual toil

Benefits

• Base Pay Range: $140,000 - $185,000

Company Description

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.