[Hiring] Staff DevOps Engineer @Duetto Research

Role Description

When thousands of hotels, resorts, and casinos around the world open their revenue tools, they expect them to just work. As our Staff DevOps Engineer, you'll be the person who makes that happen:

• Designing the AWS infrastructure behind our platform.
• Shaping architecture decisions alongside engineers.
• Building the automation and tools that help the whole team move faster.

What You'll Be Doing

• Design and build scalable, secure, highly available AWS infrastructure for our critical systems, with automation at the center and uptime and reliability as the goal.
• Partner with developers on architecture decisions to improve the reliability, performance, scalability, and security of our servers and applications.
• Tackle vulnerabilities early and raise our cybersecurity readiness.
• Be the last line of support for services our customers depend on 24/7.
• Troubleshoot on-call incidents, join a weekly on-call rotation, and lead Root Cause Analysis.
• Build the tools and automation other engineers use every day, and mentor DevOps engineers and teams across the company.
• Help us bring AI into our DevOps and SRE workflows.

Qualifications

• 7+ years in an Ops, DevOps, or SRE role, with real system design and architecture experience.
• Hands-on AWS experience (IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, CloudTrail).
• Engineer-level knowledge of networking and security, plus a solid grasp of load balancing fundamentals.
• Strong infrastructure-as-code skills with Terraform.
• Experience with CI/CD and build/deploy automation tooling (GitHub, GitHub Actions, Jenkins, JFrog Artifactory, GitOps).
• Experience running enterprise monitoring tools like Prometheus, Grafana, or DataDog.
• A track record of resolving complex on-call incidents and leading RCAs that lead to lasting fixes.
• Comfort reading Java, Ruby, Bash/Zsh, HCL, Python, and JavaScript.
• A service reliability mindset, and the ability to work independently and as part of a team.

Strong candidates may also have:

• Layer 7 load balancing experience.
• Container orchestration experience (ECS/EKS).
• Chef or Puppet configuration management experience.
• SOC2 compliance experience.
• Curiosity about our stack: Java, Python, NoSQL, MongoDB, Postgres, React, Terraform/Terragrunt, Chef, DataDog, and Prometheus.

Why Duetto?

• Your work directly helps hoteliers grow revenue and profit, and you'll see the impact on real customers around the world.
• Duetto speed is real. We act with urgency when we spot an opportunity or a challenge.
• We're actively redesigning how every role operates with AI.
• We succeed as one team, across technical and non-technical functions.
• We value diverse perspectives, welcome healthy debate, and keep the atmosphere casual, flexible, collaborative, and fun.

The Details

• Location: Remote, US or Canada
• Work model: Remote
• On-call: Weekly on-call rotation
• Visa sponsorship: Visa sponsorship is not available for this role.

Duetto is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Sound like you?

If this sounds like the kind of work you want to be doing, we'd love to hear from you! You don't need to tick every single box to apply. If you're excited about building reliable systems for an industry we love, come say hello.