Role Description
As a Staff DevOps Engineer on the Developer Experience (DevEx) team, you will set the technical direction for the platforms, tooling, and workflows that every engineering team at Demandbase depends on to ship reliably to production. This is not a single-team execution role; you will define multi-quarter platform strategy across build, test, deploy, and operate stages for services and data pipelines running on AWS and GCP.
You'll act as a force multiplier at organizational scale:
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Abstracting infrastructure complexity into paved roads.
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Driving adoption of self-service platforms.
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Embedding reliability, security, cost-awareness, and observability.
This role is critical to improving local-to-production parity, reducing cognitive load fleetwide, and sustaining high release velocity across our Kubernetes-based services and data platforms.
What makes this role distinctive:
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Combining technical strategy, platform product thinking, and hands-on systems leadership to make reliable delivery the default for engineering teams.
Responsibilities
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Platform Strategy & Technical Leadership
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Set and drive the technical roadmap for the Internal Developer Platform (IDP).
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Author and review RFCs/design docs that other teams adopt; act as architecture reviewer for infrastructure-impacting changes org-wide.
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Serve as the escalation point for the highest-severity production incidents involving platform infrastructure; lead retrospectives and turn findings into structural fixes.
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Mentor senior and staff-level engineers across teams, raising the technical bar for platform engineering, reliability, and secure software delivery org-wide.
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Developer Platform & Workflow Enablement
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Own and evolve Demandbase's Internal Developer Platform as a product.
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Partner with software, data, security, and product engineering leadership to identify systemic friction across the SDLC.
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Define what "good" looks like for AI-assisted development workflows across the org.
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CI/CD & Release Engineering
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Own the architecture of CI/CD orchestration supporting high release velocity, strong security guardrails, and local-to-production parity.
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Drive standardization of build, test, and deployment patterns across application and data workloads at scale.
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Own GitOps-based deployment strategy and evolve it as the org's service count grows.
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Cloud Infrastructure & Kubernetes Platforms
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Own the architecture and lifecycle of multi-cluster Kubernetes platforms across environments.
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Own multi-account cloud IAM, networking, and security architecture.
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Drive Infrastructure-as-Code strategy for consistency and security across accounts.
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Own service mesh architecture across multi-cluster environments.
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Platform Reliability, Security & Cost
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Own core platform components as production systems.
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Own observability platform strategy.
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Own FinOps practice for platform infrastructure.
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Define and evolve org-wide SLIs/SLOs and incident response practices.
Qualifications
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10+ years of overall engineering experience, including meaningful hands-on software development (Go, Python, or Java).
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7+ years building and operating cloud infrastructure at scale.
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Demonstrated track record operating as a technical leader across multiple teams.
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Deep, hands-on experience designing and operating multi-account, multi-cluster Kubernetes platforms in production.
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Strong proficiency with Infrastructure as Code (Terraform, Crossplane) and GitOps practices.
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Deep experience designing and owning CI/CD systems supporting high release velocity and strong security guardrails.
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Hands-on experience with service mesh (Istio) in multi-cluster environments.
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Strong experience building and owning observability platforms with a cost-aware lens.
What You'll Bring
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Working knowledge of container/supply-chain security practices.
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Experience owning or meaningfully contributing to cloud cost governance/FinOps practice.
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Fluency with AI-assisted/agentic development tooling.
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Solid understanding of SLIs/SLOs, alerting strategy, and incident response.
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Excellent written and verbal communication.
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Experience supporting data pipeline/batch platforms is a plus.
Tech Stack
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AWS, GCP, Terraform, Crossplane, Kubernetes, Amazon EKS, Google GKE, Karpenter, Istio, GitLab CI/CD, GitOps (Flux, Argo CD).
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Backstage (Internal Developer Platform), Apache Airflow, Amazon EMR, Google Dataproc, Prometheus, Grafana, Loki, Mimir, Thanos, Datadog, Wiz, Vantage / Finout (FinOps).
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External Secrets Operator / cloud-native secrets managers, IAM, Go, Python, Java, and AI-assisted/agentic engineering tooling.
Our Commitment to Diversity, Equity, and Inclusion at Demandbase
At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported.
Unsolicited Submissions
At Demandbase, we value thoughtful partnerships and direct connections with candidates. Weβre not accepting unsolicited resumes or outreach from third-party recruiting agencies. Any unsolicited submissions will not be reviewed, and no fees will be paid.