[Hiring] SQL Server DBA Support @Capgemini

Role Description

Administer and support SQL Server databases across production and non-production environments with a strong focus on stability and performance.

• Continuously monitor production SQL Server databases, scheduled jobs, and background processes to ensure successful execution and compliance with SLA requirements.
• Proactively identify anomalies, failures, or performance degradation in database jobs and services.
• Identify, analyze, and resolve long-running or stalled SQL Server jobs caused by performance bottlenecks, inefficient queries, locking/blocking issues, or resource constraints.
• Perform root cause analysis for performance-related issues and recommend long-term optimization strategies.
• Execute database-related deployment tasks during approved deployment windows, including schema changes, data migrations, and configuration updates.
• Participate in on-call rotations to support P1 (critical) production incidents and ensure rapid response when required.
• Resolve and update service requests, incidents, and change tasks logged in ServiceNow in accordance with established SLAs and operational standards.

Qualifications

• 9+ years of hands-on experience working with Microsoft SQL Server databases in enterprise production environments.
• Strong experience with SQL Server job monitoring, performance troubleshooting, and operational support.
• Proven ability to diagnose and resolve database performance issues affecting production workloads.
• Experience supporting deployments and database changes during scheduled maintenance windows.
• Hands-on experience managing incidents, service requests, and change records using ServiceNow or similar ITSM tools.

Requirements

• Technologies: SQL Server DB, Running jobs, performance issues, database tasks, deployment, ServiceNow, P1 Incidents
• Soft skills: Work Underpressure, Quality at work, Results Oriented

Benefits

• Working in a team environment, focusing on the analysis, design, and development of technology-based solutions for clients.
• Collaboration with technical, functional, and industry specialists to assist with the development, implementation, and integration of innovative system solutions.
• Contribution to client satisfaction by providing timely and responsive value-added services and work products.
• Competitive compensation and benefits package.