[Hiring] Site Reliability Engineer @Consensus Cloud Solutions

Role Description

Reporting to the Director, Infrastructure Operations, the SRE I (Site Reliability Engineer I) with a strong DevOps focus is a key member of a team responsible for supporting the tooling, pipelines, frameworks, and other technologies that underpin the many platforms deployed within the company’s infrastructure. This role blends software engineering principles with deep DevOps expertise to automate and streamline the entire software delivery lifecycle.

Additionally, the SRE I role will be an expert in Infrastructure as Code (IaC), AWS Cloud infrastructure design and best practices, and CI/CD platforms and processes, driving the automation and optimization of our operations.

As SRE I, they will:

• Partner closely with Engineering and Information Security peers on developing infrastructure solutions that follow established best practices and design patterns.
• Contribute to the continued development of RFCs, standards, and frameworks for IaC, automation, and supporting tools.
• Develop internal tooling, modules, and libraries used by technology teams to implement new projects and maintain existing platforms.
• Champion a DevOps culture and practices, providing expert full-stack support to software engineering teams.
• Provide mentorship to other team members in DevOps, IaC, CI/CD, and operational best practices.

Qualifications

• 6+ years hands-on experience managing and automating UNIX/Linux system environments within a DevOps context.
• 5+ years of experience in a DevOps Engineer or SRE role with a strong DevOps focus.
• 4+ years experience designing and implementing infrastructure as code within the AWS ecosphere using Terraform.
• Mastery in DevOps discipline and processes, including building and managing CI/CD pipelines.
• Expert-level proficiency with Terraform and Terragrunt for managing AWS infrastructure as code.
• Deep expertise in GitHub, GitHub Actions for CI/CD.
• Strong experience with AWS Cloud services and infrastructure design best practices.
• Mastery of observability, monitoring, metrics, and alerting at scale.
• Experience providing DevOps-centric support for applications developed in Java, Python, and Angular.
• Expert level proficiency in at least one scripting language and one programming language.
• Mastery of Containerization (Docker) and familiarity with the container ecosystem.
• Hands-on experience with APM tools.
• Proficient with Jira, Confluence, and git toolset.
• Hands-on experience with Agile/Scrum & Waterfall process environments.
• Experience implementing and supporting a variety of Open Source frameworks and projects.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.

Requirements

• Initiate efforts to review and ensure existing platforms are performing resiliently, efficiently, and are cost-effective.
• Monitor ticket queues, provide timely and accurate updates, and resolve feature request and development tickets.
• Participate in a 24/7 on-call rotation to respond to and resolve production incidents.
• Define and manage Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
• Ensure systems and users follow security standards and established policy.
• Light travel to summit meetings or conferences may be required.
• Perform other duties and responsibilities as required, assigned, or requested.

Benefits

• The salary range for this role is $205,000 - $212,500 USD annually.
• The total compensation package may include annual performance bonus, ESPP, enhanced time off packages, and benefits.
• This job doesn't have an expiration date and will remain open until a qualified candidate is hired.

Company Description

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn’t otherwise talk to each other.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport.

Consensus leads the industry in data exchange solutions and is committed to creating an inclusive and equitable environment for all employees.