[Hiring] Site Reliability Engineer @Feedzai

Role Description

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type.

With Cloud at its core, the Platform Engineering area supports our product development life cycle, from development through testing and deployment to operations and maintenance, enabling a DevOps way of working.

You’ll be part of Feedzai Platform Engineering Performance & Reliability team. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation.

Your Day to Day:

• Provide recommendations about capacity allocation considering cost, resilience and performance.
• Work together with product teams to support best practices and drive improvements on systems performance and reliability before and after they go live.
• Development with Go, Python or similar languages.
• Automate all aspects of cloud infrastructure and incident response.
• Develop playbooks related to actionable alerts.
• Participate in incident response, root cause investigation and resolution.
• Maintain and develop our infrastructure as code (IaC) to manage and operate end-to-end lifecycle operations (monitoring, alerting, security, cost optimization, configuration, backup, etc.) in production environments.
• Utilize your experience and problem solving skills to help prevent and investigate production issues.

Qualifications

• A bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, experience, and training.
• Programming skills (Go, Python or similar languages).
• 3+ years of experience in data structures, algorithms, programming, asynchronous & multithreaded designs.
• 3+ years of experience with building scalable and distributed cloud services.
• 3+ years operating production environments.
• 2+ years of experience in cross team collaboration within a supportive role.
• Self-driven & motivated, with a strong work ethic and a passion for problem solving.
• Systematic problem-solving approach, coupled with effective verbal and written communication skills.
• Experience being oncall.

Requirements

• Experience with monitoring & Observability stacks such as Grafana and Prometheus.
• Kubernetes, Cloud and Hashicorp experience is valued.
• Knowledge or experience with AWS or GCP.

Benefits

• Immersion in our brand with training, connections, and one-on-one time with your manager.
• Access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team.
• Opportunity to shadow your colleagues virtually or onsite at an office.
• Start working on projects and collaborating on work currently being done.

Company Description

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies.

Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you.

Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at Feedzai Candidate Privacy Policy and Feedzai California Candidates Privacy Policy for more information on how we process your personal data.