[Hiring] Site Reliability Engineer @NetApp, Inc.

Role Description

NetApp is looking for a Staff Engineer to join our growing Instaclustr team in the EU. NetApp’s Instaclustr offering provides an open source as-a-service company, delivering reliability at scale.

• Manage cutting-edge open-source technologies (Cassandra, Kafka, PostgreSQL, Redis/Valkey, OpenSearch, Postgres, Click House, and Cadence) for customers around the world.
• Ensure that applications run reliably in production.
• Collaborate with technical teams of globally recognized companies in various industries.

If you have excellent operational knowledge in managing Cassandra clusters, look no further!

• Responsible for reliability, availability, and maintenance of cloud-hosted Cassandra clusters.
• Diagnose and solve technical problems, providing Cassandra as a Managed Service in a highly automated environment.

Qualifications

• EU Citizenship where the individual is held accountable only to EU laws, rules, and regulations (i.e. must not hold dual citizenship with a non-EU country).
• Strong experience in Cassandra administration and architecture.
• Experience in diagnosing and recommending mitigation strategies for Cassandra-related issues.
• Hands-on experience with Cassandra architecture and core administrative tasks.
• Experience in handling Cassandra maintenance activities such as upgrades and migrations.
• Strong knowledge and experience with Linux.
• Exceptional ability to communicate clearly and professionally in written and verbal English.
• Preferably past IT Customer service/support experience in an ITIL-based setup.
• Good fundamental Computer science/software engineering skills and knowledge.
• Ability to follow required processes and procedures.
• Work as a technical and team lead and use initiative to get things done.
• Preference for candidates with the ability to investigate/research Cassandra issues.
• Programming skills in Python or Java, and source code control using Git would be a plus.
• Knowledge of public cloud technologies like AWS, Docker, and Ansible is a great addition.
• Foundational knowledge and experience working with Kafka and/or OpenSearch technologies.

Requirements

• Provide expert operational support to nodes running in the cloud (AWS, Azure, and GCP).
• Liaise with customers’ engineers in resolving issues related to Apache Cassandra and other supported technologies.
• Undertake complex cluster operations such as migrations, upgrades, and maintenance.
• Develop and continually improve internal automation tools, applications, and processes.
• Work on continuous improvements to reduce operational toil and improve efficiencies.
• Cooperate between business units and the customer to achieve objectives.

Compensation

The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package.

• Health Insurance
• Life Insurance
• Retirement or Pension Plans
• Paid Time Off (PTO)
• Various Leave options
• Performance-Based Incentives
• Employee stock purchase plan
• Restricted stocks (RSUs)

Benefits may vary by country and region, and further details will be provided as part of the recruitment process.