[Hiring] Senior Systems Engineer @Continueserve

Role Description

The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs.

• Provide day to day support of client networks, servers, storage, and overall infrastructure.
• Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed.
• Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services.
• Be the escalation path for issues that desktop engineers or helpdesk staff are not able to resolve.
• Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments, and provide world-class customer service.
• Troubleshoot and resolve network and system issues, remote or on premise as needed.
• Positively and professionally represent the face of the company with our clients.

Qualifications

• 5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers.
• Strong experience with Active Directory, Exchange, Microsoft 365 administration, and Windows security.
• Hands-on experience with firewalls and switches (Cisco Meraki, SonicWALL, Palo Alto Networks).
• Hands-on experience with heavily virtualized environments (VMware, Hyper-V).
• Familiarity with on premise and cloud-based backup solutions and cloud-based email systems (O365, Google Workspace).
• Experience with MDM solutions (Intune, Jamf, etc.).
• Self-motivated and able to work with limited supervision, and excellent time management.
• Strong communication and customer service skills.
• CCNA or equivalent network experience is desired.
• MSCE or equivalent server experience is desired.
• Technical Certifications a plus.

Requirements

• A.S. or B.S. in information systems or related field is preferred.
• 5+ years’ experience working in information technology is required.

Salary Range

$125,000-$140,000 annually, commensurate with experience.

Benefits

• Comprehensive benefits package including paid time off.
• Paid holidays.
• 401(k).
• Health insurance coverage, including medical, dental, vision, and life insurance.