Senior Site Reliability Engineer Team Lead @Dev.Pro
DevOps / Sysadmin
Salary unspecified
Remote Location
Job Type full-time
Posted 5d ago

[Hiring] Senior Site Reliability Engineer Team Lead @Dev.Pro

5d ago - Dev.Pro is hiring a remote Senior Site Reliability Engineer Team Lead. πŸ’Έ Salary: unspecified πŸ“Location: Worldwide

Role Description

We invite a Site Reliability Engineer based in Chile to lead our new SRE support team. In this role, you’ll guide a group of engineers providing:

  • MDM platform support
  • Cloud and user access management
  • Monitoring
  • Incident response
  • Root cause analysis

You'll collaborate with global teams, shape support processes, and help deliver a seamless experience for merchants and their customers.

Qualifications

  • Upper-Intermediate English level
  • 5+ years in cloud operations, platform support, or IT operations
  • 2+ years leading technical support or SRE teams
  • Strong operational support mindset (incident handling, user requests, escalation)
  • Solid understanding of cloud technologies, monitoring, and observability tools
  • Knowledge of incident management best practices and access management concepts
  • Ability to break down complex problems into structured, actionable plans
  • Strategic thinking to evaluate options, weigh tradeoffs, and design processes
  • Experience collaborating with global, multi-time zone teams
  • Effective communication with technical and non-technical stakeholders

Requirements

  • Experience leading MDM support teams (Esper, MobileIron, Workspace ONE)
  • Familiarity with cloud platforms (Azure, GCP, AWS)
  • Basic understanding of CI/CD pipelines, Docker, and Kubernetes
  • Experience with onshore/offshore teams, ideally in the U.S. and India
  • Experience in 24/7 or follow-the-sun operational models
  • Strong analytical and documentation skills (process mapping, root cause analysis)

Benefits

  • 30 paid days off per year to use however you like β€” vacations, holidays, or personal time
  • 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
  • Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
  • We pay in U.S. dollars and cover all approved overtime
  • Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events

Company Description

Dev.Pro is a global company that's been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone β€” no matter your background.

  • We are 99.9% remote β€” you can work from anywhere in the world
Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Senior Site Reliability Engineer Team Lead @Dev.Pro
DevOps / Sysadmin
Salary unspecified
Remote Location
Job Type full-time
Posted 5d ago
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worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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