[Hiring] Senior Site Reliability Engineer @Runware

Role Description

As a Site Reliability Engineer at Runware, you will help ensure these systems remain reliable, performant and resilient as we scale. This is a highly technical, hands-on role working across software, infrastructure and production operations to improve observability, reduce incidents, eliminate operational toil and build lasting improvements across complex distributed systems.

• Own and improve the reliability, availability and performance of critical production services across the Runware platform
• Define and evolve our reliability practices, including SLIs, SLOs, alerting, observability and production-readiness standards
• Investigate complex production issues across distributed systems, APIs, networking, queues, databases and GPU-backed workloads, participating in our engineering on-call rotation
• Lead and contribute to incident reviews and RCAs, turning recurring failure modes into lasting engineering improvements
• Reduce operational toil through automation, automated remediation and improvements to deployment safety, recovery and system resilience
• Work closely with Engineering and DevOps teams on capacity planning, performance, scaling and architectural improvements as the platform grows

Qualifications

• Strong experience operating and troubleshooting production systems at scale in an SRE, Production Engineering, Platform Engineering or similar role
• Strong understanding of distributed systems and comfortable debugging across applications, databases, queues, containers, networking and infrastructure
• Experience designing and operating observability systems using metrics, logs and distributed tracing
• Understanding of SRE principles including SLIs, SLOs, error budgets, capacity planning, incident management and reducing operational toil
• Experience with Kubernetes, containers, IaC and automated deployment practices
• Ability to write software and automation using languages such as Python, Go or PHP
• Take strong ownership of production problems and comfortable participating in an engineering on-call rotation, taking issues from initial investigation through to long-term remediation

Requirements

• Experience operating high-throughput or low-latency APIs and distributed systems
• Experience with bare-metal infrastructure, GPU environments or AI and ML workloads
• Experience with RabbitMQ or other distributed messaging and queueing systems
• Experience operating MySQL, Redis, ClickHouse or similar production data systems
• Experience with global traffic management, load balancing, CDN platforms and hybrid infrastructure environments
• Experience building automated scaling, capacity management or self-healing systems

Benefits

• Generous paid time off – vacation, sick days, public holidays
• Meaningful stock options – share in the upside you create
• Remote-first setup – work from home anywhere we can employ you
• Flexible hours – own your schedule outside core collaboration blocks
• Family leave – paid maternity, paternity, and caregiver time
• Company retreats – twice-yearly gatherings in inspiring locations