[Hiring] Senior Site Reliability Engineer @McGraw Hill LLC.

Role Description

We are hiring a Senior Site Reliability Engineer who will build and support reliable, high-capacity, and well-performing systems in support of our mission to protect and improve the McGraw Hill customer platforms, with an ever-watchful eye on reliability, security, performance, cost, and operational excellence. As a Sr Site Reliability Engineer, you will collaborate in a DevOps model with product development teams; designing, deploying, and managing automation tools that increase predictability as well as time to market while reducing cost.

This is a remote position open to applicants authorized to work for any employer within Canada.

What you will be doing:

• Partner with product teams in a DevOps model to design, deploy, and automate cloud infrastructure (AWS, Terraform)
• Optimize system reliability, performance, scalability, and cost efficiency
• Implement and maintain infrastructure-as-code and monitoring-as-code for transparency and repeatability
• Own application reliability, uptime, security, capacity, and SLA performance
• Lead major incident response, on-call support, and triage bridges
• Enhance observability and telemetry to monitor customer experience, KPIs, and infrastructure health
• Support secure, agile development practices in partnership with CyberSecurity (DevSecOps)
• Drive resiliency efforts, including failure testing, capacity forecasting, and scaling plans
• Mentor engineers and collaborate cross-functionally across stakeholder groups
• Promote knowledge sharing, automation-first practices, and continuous improvement (Kubernetes/EKS experience preferred)

Qualifications

• Experience developing, debugging, and deploying enterprise applications
• Infrastructure automation and container orchestration experience (e.g., Terraform, EKS, ECS)
• Strong troubleshooting across web, application, networking, OS, and database technologies
• Experience with CI/CD, high-concurrency systems, and cloud-based production infrastructure
• Proven problem-solving, communication, and root cause analysis skills
• BS in Computer Science or related field (or equivalent experience)

Requirements

• Cloud Platforms: AWS (EC2, ECS, Lambda, S3, VPC, etc.), Azure (VNETs, NSGs, SQL, Monitor), OCI (plus)
• Infrastructure & OS: Windows Server (2016–2022), AD/Azure AD (AAD Connect), DNS, DHCP, OS hardening & patching
• Infrastructure as Code & Automation: Terraform, Ansible, Packer, PowerShell
• Programming & Containers: Python, Golang, Bash; ECS, EKS, OKE
• Security & Monitoring: Rapid7, WAF, CloudWatch, New Relic, Datadog
• DevSecOps & Web: Jenkins, CircleCI, Artifactory, SonarQube, GitHub Enterprise; Apache, Tomcat, Angular

Benefits

• The pay range for this position is between $140,000 - $155,000 CAD annually.
• Base pay offered may vary depending on job-related knowledge, skills, experience, and location.
• An annual bonus plan may be provided as part of the compensation package.
• A full range of medical and/or other benefits, depending on the position offered.