[Hiring] Senior Site Reliability Engineer @Satsuma

Role Description

We're looking for a Senior SRE to own the reliability, scalability, and operational posture of Satsuma's multi-cloud infrastructure. You'll be the person who keeps things running, builds the systems that prevent fires, and makes on-call not terrible.

This is an infra-first role. But we're an AI-native company, and we expect you to use AI-assisted development (Claude Code) as a core part of your workflow — writing tooling, automating runbooks, building internal utilities.

What you'll do

• Own infrastructure across AWS, GCP, and Azure environments
• Build and maintain CI/CD pipelines, observability stacks, and incident response workflows
• Define and enforce SLOs/SLIs; lead postmortems
• Author and maintain IaC (Terraform preferred)
• Write internal tooling and automation using AI-assisted development workflows
• Partner closely with engineering on reliability reviews and architecture decisions

Qualifications

• 5-8 years in SRE, DevOps, or infrastructure engineering
• Hands-on experience across at least two major cloud providers
• Strong Kubernetes, Terraform, and observability tooling (Datadog, Grafana, or equivalent)
• Comfortable reading and editing code; able to ship scripts and internal tools
• Experience with AI-assisted development (Copilot, Cursor, Claude Code)
• On-call maturity -- you've owned incidents end-to-end and made systems better afterward
• Prior experience at a startup or high-growth SaaS company
• Familiarity with API gateway infrastructure or commerce tech stacks
• Hands-on experience with MCP or agentic AI infrastructure

Benefits

• Unlimited PTO
• 401(K)
• Healthcare Stipend
• Gym stipend