[Hiring] Senior Site Reliability Engineer @CertifID

Role Description

We are seeking a Senior Site Reliability Engineer (Senior SRE) to drive reliability improvements across our production SaaS environment. You’ll play a critical role in building scalable infrastructure patterns, advancing observability, improving incident response, and partnering with engineering teams to embed reliability into system design and delivery.

This role is ideal for an experienced Sr. SRE who enjoys solving complex operational problems, building automation, and mentoring others.

What You’ll Do

• Reliability & Platform Operations: Own and improve the reliability, availability, and performance of production systems while defining and operationalizing SLIs/SLOs and error budgets.
• AI Agent Enablement: Design and implement autonomous and semi-autonomous AI agents for monitoring distributed systems and applications. Build agents capable of consuming multi-source observability data (metrics, logs, traces, etc.).
• Incident Response: Participate in and help lead an on-call rotation, serving as an escalation point for major incidents and facilitating blameless postmortems.
• Automation & Infrastructure: Build automated workflows to eliminate manual work and design/maintain Infrastructure-as-Code with Terraform.
• Observability: Improve metrics, logs, traces, and alerting using tools like Datadog or Prometheus to reduce noise and increase signal.
• Collaboration & Mentorship: Partner with application teams to implement reliability best practices and mentor junior engineers to foster a culture of knowledge sharing.

Qualifications

• 5+ years in SRE, DevOps, Platform Engineering, or Infrastructure Engineering.
• Proven experience supporting production SaaS systems in Azure (preferred), AWS, or GCP.
• Strong Linux, networking, and distributed systems troubleshooting skills.
• Strong experience with containers and orchestration (Kubernetes/EKS/AKS).
• Expertise with Infrastructure-as-Code (Terraform strongly preferred).
• Strong scripting/programming skills in Python, Go, Bash, or C#/.NET.
• Hands-on experience with Datadog, Prometheus/Grafana, or OpenTelemetry.

Requirements

• Strategic Architect: You look beyond the "what" to understand the "why," providing insights that influence our GTM and technical direction.
• Startup Veteran: You are comfortable moving fast and staying proactive in an environment where the playbook is still being written.
• Relatable & Adaptable: You can navigate different personalities across the organization, from high-energy sales teams to analytical engineering partners.
• Lifelong Learner: You have a thirst for learning, keeping up with emerging technologies and industry trends.

Benefits

• Flexible vacation
• 12 company-paid holidays
• 10 paid sick days
• No work on your birthday
• Health, dental, and vision Insurance (including a $0 option)
• 401(k) with matching, and no waiting period
• Equity
• Life insurance
• Generous parental paid leave
• Wellness reimbursement of $300/year
• Remote worker reimbursement of $300/year
• Professional development reimbursement
• Competitive pay
• An award-winning culture