[Hiring] Senior Site Reliability Engineer @Coupa Software

Role Description

As a Senior Site Reliability Engineer, you will play a crucial role in the development of solutions for our Contract platform.

• Coupa Contract (Standard) enables customers to author, approve, and operationalize contracts, making them easily available for purchasing by employees across the organization.
• Contract compliance delivers savings as employees make purchases using negotiated rates and helps to mitigate risk by ensuring that appropriate terms are in place.
• Contract enforcement and spend visibility are provided through embedded dashboards at both the contract and summary level.
• Coupa Contract Advanced is an enterprise-class contract management solution to help companies improve contract visibility, risk management, and operational efficiency at scale.
• At a business level, together with the product management and development team, you will change the way our customers deal with Contracts life cycle management ecosystem and build best in class hosting infrastructure on cloud.
• At a technical level, we will jointly drive scaling our Business Spend Management platform on public cloud by following Site reliability engineering (SRE) best practices.

What You'll Do:

• Administration of Linux machines, Web servers, Application servers, Databases Application and cloud infrastructure support for customer environments.
• Provide application support on Java and Ruby applications.
• Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence.
• Tools development and automation to increase availability and performance.
• Ensuring the data, services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective.
• Collaborate with Product and Release engineering for new product releases and maintenance.
• Coordinate incident, problem and change management.
• Participate in on-call rotation for after-hours and weekend emergencies.

Qualifications

• Bachelor's Degree with 8+ years of professional experience handling large scale production systems.
• Experience with AWS or comparable cloud providers with certification.
• Experience in designing of new services on AWS or comparable cloud provider, migration of services to cloud and deployment of new services on AWS or comparable cloud provider.
• Hands on experience with Terraform and configuration management tools like Chef, Ansible or equivalent.
• Experience in application support/development on Java or Ruby.
• Hands on scripting experience with anyone of these: Python or Bash.
• Excellent knowledge of large scale web applications/distributed systems.
• Experience in Kubernetes, Docker, and/or cloud deployment technologies.
• Experience in observability tools like NewRelic, Datadog etc.
• Expertise in problem solving and analyzing global scale distributed systems.
• Excellent written and verbal communication skills.
• Critical thinking, continuously challenging how and why we do things to help us improve.

Benefits

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Company Description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.