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Devops / Sysadmin
Senior Reliability Engineer
@Flinks
[Hiring] Senior Reliability Engineer @Flinks
Apr 02, 2025 - Flinks is hiring a remote Senior Reliability Engineer. 💸 Salary: unspecified. 📍Location: Brazil.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Senior Reliability Engineer, you will play a pivotal role in ensuring the stability, performance, and reliability of Flinks Fintech product platforms, and monitoring & alerting systems.
- Develop and maintain code to quickly resolve product issues, ensuring fast recovery and long-term system stability.
- Provide live operational support across multiple client applications, monitoring services and alerts to detect and resolve critical failures with minimal downtime.
- Own and troubleshoot complex incidents, conduct root cause analyses, and implement long-term solutions—adhering to SLAs and internal SLOs.
- Build monitoring dashboards and alerting systems to proactively detect and address issues, supporting system scalability and stability.
- Analyze operational metrics and KPIs to identify trends, surface client pain points, and drive improvements.
- Automate tooling and processes to improve efficiency and reduce manual work across LiveOps.
- Collaborate with cross-functional teams to deliver lasting fixes for production issues and contribute to technical analyses of product gaps.
- Lead and mentor reliability engineers, providing guidance and ensuring consistent delivery of high-quality work.
- Participate in post-incident reviews, documenting outcomes and driving preventative action items.
- Support after-hours on-call coverage as part of the LiveOps rotation.
Qualifications
- 5+ years of experience with .NET Framework (C#), ensuring production system stability.
- Strong coding, debugging, and troubleshooting skills, particularly in performance optimization of large-scale applications.
- Operationally focused with expertise in incident management and resolving live production issues.
- Proven experience in building and maintaining reliable monitoring and alerting systems in high-demand environments, with a focus on production support.
- Strong knowledge of Kubernetes, Docker, and cloud platforms (GCP preferred).
- Proficiency with monitoring tools like Prometheus, Grafana, and Kibana.
- Experience with incident ticketing/documentation tools like FreshDesk and Confluence.
- Critical thinker who can identify system weaknesses and find innovative solutions.
- Strong project management skills with a focus on scalability and system stability.
Requirements
- ITIL Service Management certification (or equivalent) is highly desired, such as ITIL v3, ITIL v4, or other equivalent certifications.
- Experience with PowerBI, web scraping, or Golang.
The Interview Process
- Head of People Ops
- Case Assignment & Presentation
- Team Lead Interview
- Director Interview
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️
| 📍 | Be aware of the location restriction for this remote position: Brazil |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Devops / Sysadmin
Devops / Sysadmin
|
Salary
💸
unspecified
|
Remote
Location
Brazil
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Brazil |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
