[Hiring] Senior Platform & Security Engineer @Flodesk

Role Description

You are the ultimate owner of our technological backbone — from the highly available AWS clusters serving our customers to the security and compliance posture that keeps our data safe. You'll also partner with our Operations team to help cut down the internal IT friction that slows the rest of the company down.

We're expanding fast, building toward an AI-native product surface with an increasingly complex data and infrastructure footprint. That means the ground under this role won't stay still — what "platform" means here will keep evolving, and we need someone who evolves with it rather than waiting to be told what changed.

This is a Senior-level, high-autonomy role. You'll be trusted to make judgment calls with real consequences — security, uptime, cost — often without anyone above you double-checking the details.

What You Will Actually Do

• Cloud Infrastructure & DevOps (AWS): Build, monitor, and scale our AWS infrastructure. Manage containerized environments (Docker/Kubernetes) via Terraform/Serverless. "ClickOps" in the AWS console is banned here.
• Aggressive Monitoring: See everything. Use Grafana and AWS tools to monitor the platform. Ensure our autoscaling is ahead of traffic spikes. If it breaks, you know why before the customer does.
• Pragmatic Security: Manage WAF, IAM roles, and implement the technical controls that keep our infrastructure audit-ready for SOC2/ISO. Enforce "Least Privilege" to keep us secure without slowing down the engineering team.
• Zero-Downtime Deployments: Continuously improve our CI/CD pipelines to ensure safe, automated testing. Make deployments boring and routine.
• Keep Infrastructure Ready for What's Next: As we ship new AI-powered features, help make sure the platform underneath — cost, latency, data handling — can actually support them, not just survive them.
• Partner on Internal IT Automation: Work alongside our Operations team to build a more self-serve internal IT experience — API integrations, scripts (Python/JavaScript/etc.), and stronger SSO/IAM — so manual support requests become the exception, not the norm.

Qualifications

• Proven experience building high-traffic, Linux-based systems on AWS.
• Strong grasp of Docker, Kubernetes, and Terraform.
• Practical experience with network security and implementing technical controls for compliance frameworks (SOC2/ISO).
• MDM/IT automation experience is a plus.
• Software Engineering DNA: You know how to write real code and understand how backend applications work.
• Root Cause Obsession: You dig deeply into application logs to find and fix issues permanently.
• Question First, Build Second: You assess the need and problem before automating or building infrastructure.
• The Automation Reflex: You automate repetitive tasks using scripts (Python/JavaScript/etc.).
• Extreme Ownership (Startup DNA): You operate with high autonomy and proactively hunt for problems.
• Staying Sharp: You proactively learn about new tools and practices in cloud, security, and AI infrastructure.
• Clear Communication: You can explain complex issues to both technical and non-technical employees.

Requirements

• You enjoy building automations that let teams manage themselves.
• You do not enforce security policies that delay engineers.
• You rely on scripts for deployments or IT provisioning.
• You remain calm during unexpected traffic spikes.
• You analyze underlying problems before reaching for new tools or processes.

Benefits

• Remote-first work environment.
• Diverse and inclusive workforce.
• Commitment to reasonable accommodations for candidates with disabilities.