[Hiring] Senior Manager, IT @Aquila

Role Description

Reporting to the General Manager, we are hiring a Senior Manager, IT to drive the strategy, delivery, and operations of enterprise SaaS hosting and cloud infrastructure supporting mission-critical platforms used by 40+ Housing Finance Agencies nationwide.

As a senior infrastructure leader with deep expertise in enterprise cloud hosting, security compliance, and SaaS platform operations, you will play a pivotal role in ensuring our platforms are secure, scalable, resilient, and cost-optimized, supporting the growth of our enterprise hosting solutions and strengthening client trust.

This role owns the infrastructure strategy behind our hosted SaaS platform, working directly with client IT teams to ensure secure, reliable, and compliant delivery of our solutions.

This is a full-time, fully remote position within the US working Eastern Standard hours.

Qualifications

• Progressive IT leadership experience managing enterprise cloud infrastructure and SaaS hosting environments.
• Experience overseeing cloud infrastructure supporting SaaS platforms, hybrid deployments, and regulated environments.
• Comfortable working directly with client IT teams to troubleshoot infrastructure issues.
• Deep expertise in Azure, AWS, and hybrid hosting environments.
• Experience managing identity and access through Microsoft Entra ID.
• Experience designing resilient cloud operations including monitoring, disaster recovery, backup strategies, and infrastructure automation.
• Collaborative communicator who builds strong relationships with clients, internal stakeholders, and vendors.
• Ability to translate complex technical strategies into clear business outcomes.
• Comfortable leading in a dynamic, client-facing environment with multiple priorities.
• Holds or is pursuing an Azure certification (Az-104 or higher).

Requirements

• Define and execute the IT and cloud infrastructure strategy aligned with company goals, the product roadmap, and customer needs.
• Monitor hosting expenditures on Azure, identify inefficiencies, and implement strategies to improve infrastructure cost performance.
• Manage Azure environments to ensure high availability, redundancy, and security.
• Partner with client IT teams as a trusted technical advisor, supporting onboarding, troubleshooting, testing, and performance optimization.
• Strengthen the infrastructure security posture by overseeing patch management, vulnerability remediation, and compliance reviews aligned with SOC 2 requirements.
• Oversee identity and access management including Microsoft Entra ID, SSO, MFA, and infrastructure monitoring systems.
• Lead and mentor a cloud infrastructure team responsible for hosting environments, networking, and platform reliability.
• Define uptime, response time, and incident resolution metrics while managing vendor relationships.
• Ensure infrastructure environments, processes, and operational procedures are documented and standardized.

Benefits

• Purpose-driven impact supporting Housing Finance Agency (HFA) clients.
• Autonomy and technical leadership with authority to make key hosting and infrastructure decisions.
• Career growth with a clear path toward Director-level leadership and potential progression to a CIO track.

Company Description

Aquila, a group within Constellation Software Inc., invests in category-defining B2B and B2G software businesses globally, providing long-term support and strategic guidance. Emphasys Software has been part of Aquila since 2008.

Operating across five specialized divisions, Emphasys provides mission-critical software that modernizes and streamlines complex processes for housing authorities, lenders, and government agencies in nearly every state.

At Emphasys HFA, we build and support the only end-to-end financial software in the U.S. dedicated to affordable housing.