[Hiring] Senior Kafka and TIBCO Administrator @Allstate

Role Description

We are seeking a Senior Kafka and TIBCO Administrator with strong production support, troubleshooting, and team lead experience to own and support mission-critical integration platforms built on Confluent Kafka and TIBCO BusinessWorks, EMS, and Java. The role requires deep hands-on expertise, incident leadership, and mentoring of L1/L2 teams.

Key Responsibilities

• Act as SME for TIBCO Admin, Hawk, RV, BW, EMS, and related middleware platforms
• Lead resolution of P1/P2 production incidents and conduct detailed RCA
• Installation, Administration, and support of TIBCO BW (5.x), EMS, Admin / RV/ Hawk
• Perform JVM, performance, and capacity tuning (Flow Limit, MaxJobs, heap, GC)
• Troubleshoot complex issues involving messaging, transactions, threading, and memory
• Lead incident bridges, ensure clear communication, and drive closure
• Mentor and guide L1/L2 support teams, review escalations and RCA quality
• Define and improve operational processes, runbooks, and monitoring
• Coordinate with application, infrastructure, security, and vendor (TIBCO) teams
• Monitoring tools (Datadog, Splunk, Grafana)
• Core Java Experience will be added advantage
• Strong hands-on experience with Apache Kafka (administration & operations)
• Experience managing Kafka in both on-prem and cloud environments
• Solid expertise in Ansible and Terraform
• Experience with monitoring tools (Grafana, Prometheus, Datadog, ELK, etc.)
• Good understanding of Linux, networking, and distributed systems
• Ability to troubleshoot complex Kafka and infrastructure issues

Qualifications

• 10+ years of experience in Confluent Kafka and TIBCO Administration / Production Support
• Strong hands-on expertise in:
  • Confluent Kafka 7.X
  • TIBCO BusinessWorks (BW 5.x / BW 6.x)
  • TIBCO EMS
  • TIBCO Admin / RV / Hawk
• Strong Java & JVM fundamentals
• Thread dumps (jstack), heap dumps (jmap), GC analysis
• Experience with Linux/Unix environments
• Proven experience in L3 support and incident management
• Team lead / mentoring experience in 24×7 production environments

Requirements

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Benefits

• Compensation offered for this role is $100,000.00 - $170,500.00 annually and is based on experience and qualifications.