[Hiring] Senior IT Manager @TriquetraTM

Role Description

The IT Manager is a hands-on role responsible for maintaining and enhancing the organization’s IT infrastructure, ensuring secure and efficient operations in a fully remote environment. This position is suited for an individual who has led small teams (2–5 members) within lean organizations (typically under 75 employees) and demonstrates strong potential for growth.

While exposed to strategic IT planning, the role is primarily execution-focused—owning day-to-day operations, troubleshooting issues, and driving improvements. The IT Manager is expected to:

• Clearly identify problems and propose practical solutions.
• Confidently present recommendations to cross-functional teams and senior leadership, including the COO.
• Have strong experience in user access management, remote security, and supporting distributed teams.

Qualifications

• 3–5+ years of experience in an IT Manager or similar hands-on role.
• Experience supporting small to mid-sized companies (ideally under ~75 employees).
• Strong experience in IT helpdesk operations, device management, and SaaS environments (Google Workspace required).
• Working knowledge of cybersecurity fundamentals and common security tools.
• Familiarity with endpoint/device management platforms (Jamf, Intune, or equivalent).
• Strong communication skills with the ability to clearly explain technical issues and solutions.

Requirements

• Experience supporting remote or distributed teams.
• Exposure to vendor coordination and basic IT budgeting.
• Familiarity with identity and access management tools (Okta, Azure AD, or similar).
• Interest in contributing to IT strategy and scaling infrastructure.
• Relevant certifications (CompTIA Security+, Google IT Professional, or similar) are a plus.

Benefits

• Location: West Chester Township, Ohio (Remote).
• Employment Type: Full-Time.
• Minimum Experience: Manager/Supervisor.
• Compensation: $95,000 Annually.