[Hiring] Senior Infrastructure Engineer, SRE @Rocket Money

Role Description

We're looking to expand our Cloud Infrastructure team with a Senior Infrastructure Engineer, SRE to lead the reliability and operational evolution of our platform. We run hundreds of services in production, which enable us to process billions of transactions, consume multiple terabytes of data, and produce hundreds of millions of logs per day, and our reliability practice needs to evolve to match our growing scale. This includes:

• Building and improving the reliability and resiliency of our systems and services
• Establishing SLIs, SLOs, and error budgets for our most critical services and user journeys, and reviewing them regularly with the teams that own them
• Owning and evolving our disaster recovery strategy: recovery objectives, failover and restore paths, and regular exercises that prove they work
• Partnering with product engineering teams so they can own and operate their own services, with metrics that reflect real user experience
• Evolving our observability platform and standards across metrics, tracing, and logs: including instrumentation paved roads, alert quality, and observability cost
• Strengthening our incident practice: tuning paging thresholds, keeping runbooks current, and following through on postmortem action items
• Contributing to day-to-day Cloud Infrastructure work alongside your reliability specialty — infrastructure build-outs, platform backlog, and a shared on-call rotation (1 week out of every 6 weeks)

You'll join the Cloud Infrastructure team and partner with engineering and internal support teams to drive this work. We support millions of people to improve their financial lives, and this role ensures we can continue to do so reliably and at scale.

Qualifications

• 5+ years of hands-on cloud or infrastructure engineering experience, with substantial time spent on reliability and production operations at scale
• Defined SLIs and SLOs for real production services, and can discuss the outcomes
• Hands-on experience with an observability platform in production; Datadog strongly preferred
• Comfortable writing code (Python, Go, TypeScript, or similar) for internal tooling, production debugging, and automation
• Write production Terraform and are comfortable in AWS
• Experience building or operating a disaster recovery plan
• On-call experience for services you helped build
• Preference for giving teams paved roads and good defaults over mandates

Bonus Points

• Led a reliability or observability modernization project
• Built internal tooling, libraries, or instrumentation standards
• Ran game days, chaos experiments, or DR exercises
• Cut observability spend while maintaining necessary coverage

Benefits

• Health, Dental & Vision Plans
• Competitive Pay
• 401k Matching
• Unlimited PTO
• Lunch daily (in-office only)
• Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $150,000 - $185,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.