Role Description
We are seeking a Senior DevOps Engineer who will play a role in updating the state of our infrastructure, automation, and operational excellence. This role requires a deep understanding of systems, networking, monitoring, and security, with a strong bias toward automation, reliability, and scale. The ideal candidate will be a technical leader, helping to shape the direction of infrastructure and tooling.
What you will do
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Implementation of infrastructure automation, monitoring, and system reliability practices committed to providing 100% service availability.
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Able to perform forensic system administration, troubleshooting unfamiliar Linux systems and services.
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Demonstrates a SecOps mindset with a focus on secure automation and hardened Linux system administration.
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Champion the use and advancement of DevOps best practices including CI/CD, infrastructure as code, and zero-touch provisioning.
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Utilize best practices in release management, incident management, capacity planning, and operational readiness.
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Instrumentation of services with visualization to speed triage (lower MTTR) allowing no direct access to systems.
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Exerts technical influence horizontallyβup and laterally to fellow seniors, and down to the team.
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Acts as a mentor to DevOps and engineering team members; share knowledge and foster a culture of learning and continuous improvement.
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Proactively identify and implement opportunities to increase system resiliency.
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Implement technical direction around infrastructure, cloud, networking (BGP), and automation strategy.
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Participate in on-call rotation, demonstrating strong customer empathy and responsiveness to incidents.
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Own and improve standard operating procedures and system documentation.
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Research, prototype, and implement new technologies across cloud, virtualization, and hardware platforms.
Qualifications
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Strong Linux systems administration background with a deep understanding of how Linux interacts with hardware (CPU, memory, disk, networking).
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Advanced proficiency in scripting and automation using Ansible, Bash, Python, Packer, and Terraform.
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Hands-on experience with AWS services (EC2, IAM, VPC, etc.) and provisioning tools like Terraform and Packer.
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Experience with datacenter operations including racking, stacking, and remote system management.
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Proven ability to manage and configure systems at scale with zero-touch provisioning approaches.
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Experience managing monitoring systems and developing custom dashboards for observability.
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Solid understanding of networking within a Linux environment (Router -> Switch -> Server -> Virtualization -> Linux -> Service); BGP and DNS experience is a plus.
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Passion for operational excellence, security, and performance.
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Ability to self-manage, communicate effectively, and collaborate with diverse technical teams.
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Willingness and ability to learn new technologies as required.
Nice to have
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Experience with Kentik, Splunk, or similar network visibility and observability platforms.
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Familiarity with modern CI/CD tools and pipeline architecture.
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Willingness and ability to learn new languages as required.
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Experience in designing, developing, and maintaining RESTful APIs following coding best practices.
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Understanding of release management processes in large-scale environments.
Benefits
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Competitive compensation and comprehensive health, dental, and vision coverage.
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Retirement savings programs with company matching (401(k) or RRSP).
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Generous paid time off, including holidays, and vacation.
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Paid parental leave and family support benefits.
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Life and disability coverage.
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Flexible spending and health savings options (where applicable).
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Health and wellness support, including gym reimbursement and wellness programs.
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Employee Assistance Program with 24/7 confidential support for employees and families.
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Education assistance and professional development opportunities.
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Access to LinkedIn Learning and continuous learning resources.
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Employee referral bonus program and additional company perks and discounts.
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Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues.
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Business travel insurance and global employee support programs.