[Hiring] Senior DevOps Engineer @MedTrainer, Inc.

Role Description

We are looking for a Senior DevOps Engineer, Reliability & Platform Operations to improve the reliability, operational stability, risk posture, and delivery effectiveness of our cloud infrastructure, Kubernetes platforms, CI/CD workflows, databases, middleware, and production systems.

In this role, you will work closely with:

• DevOps Engineers / Software Delivery Engineers
• Software Engineering
• Security
• Database providers
• Support
• Product
• Leadership teams

Your responsibilities will include:

• Improve reliability engineering practices across production systems, including SLIs, SLOs, error budgets, postmortems, runbooks, service health indicators, and corrective-action tracking.
• Lead reliability improvements across cloud platforms, AKS, CI/CD pipelines, application environments, databases, and supporting middleware.
• Operate and improve AKS clusters, including upgrades, autoscaling, node pools, networking, storage, identity, security, reliability, and operational standards.
• Provide guidance, best practices, and standards for Kubernetes application deployment patterns.
• Improve delivery reliability through advanced GitHub Actions workflows, reusable automation, secure deployment patterns, rollback support, and pipeline optimization.
• Build automation, self-service capabilities, reusable infrastructure patterns, and operational procedures to reduce toil, ticket-driven work, manual handoffs, and infrastructure drift.
• Define, implement, and maintain Infrastructure as Code and configuration management practices using approved tools.
• Own and maintain Ansible-based configuration management for OS, middleware, application-supporting services, and operational automation.
• Support and improve Azure cloud environments as the primary platform, with AWS and GCP experience preferred.
• Implement and improve observability across metrics, logs, traces, dashboards, alerting, APM, capacity planning, performance tuning, and incident dashboards.
• Support incident response for production, deployment, infrastructure, database, middleware, and application reliability issues.
• Operate with production awareness and ownership, supporting reliability improvements and production-risk reduction.
• Recommend blocking, delaying, or rolling back releases when reliability, security, operational, or business-continuity risks are identified.
• Understand PHP Symfony monolith behavior sufficiently to support production reliability and collaborate effectively with software engineering teams.
• Operate, tune, monitor, back up, troubleshoot, and support MySQL, ProxySQL, and RabbitMQ directly.
• Strengthen security and compliance practices across infrastructure, CI/CD, and runtime environments.
• Improve backup, restore, disaster recovery, cloud cost visibility, cost control, and operational resilience across critical systems.
• Mentor DevOps Engineers / Software Delivery Engineers through technical guidance, design review, standards definition, operational knowledge sharing, and reliability best practices.
• Produce and maintain runbooks, troubleshooting guides, deployment procedures, reliability standards, architecture notes, and knowledge-base articles.
• Propose technical initiatives related to reliability, platform operations, observability, automation, incident reduction, cloud maturity, and operational risk reduction.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent professional experience.
• 8+ years of experience in DevOps, Site Reliability Engineering, Platform Engineering, cloud operations, infrastructure automation, production operations, or related roles.
• Strong written and verbal English communication skills.
• Strong experience operating production systems where reliability, observability, incident response, automation, and operational risk reduction are core responsibilities.
• Strong hands-on experience with Azure and production Kubernetes / AKS environments.
• Experience designing or improving CI/CD, Infrastructure as Code, configuration management, observability, and deployment automation at scale.
• Strong production troubleshooting skills across cloud infrastructure, Linux, containers, Kubernetes, databases, middleware, CI/CD pipelines, and application-supporting services.
• Ability to understand application behavior and support production reliability of PHP Symfony applications.
• Experience operating or supporting MySQL, ProxySQL, and RabbitMQ in production environments.
• Strong understanding of secure delivery and infrastructure security practices.
• Experience with backup, restore, disaster recovery, business continuity, capacity planning, performance tuning, and cost optimization.
• Ability to mentor engineers, define technical standards, challenge weak practices constructively, and lead technical initiatives without formal people-management authority.
• Fully remote work capability, including disciplined written communication, self-management, asynchronous collaboration, and reliable participation in distributed-team workflows.

Requirements

• Cloud platforms: Azure required; AWS and GCP preferred.
• Kubernetes: AKS, cluster operations, troubleshooting, upgrades, autoscaling, networking, storage, identity, security, and platform standards.
• CI/CD: GitHub Actions, reusable workflows, composite actions, environments, approvals, OIDC, self-hosted runners, rollback workflows, artifacts, caching, and pipeline security controls.
• Infrastructure as Code: Terraform or Pulumi; Pulumi with Python preferred.
• Configuration management: Ansible.
• Scripting and automation: Python required; Bash preferred.
• Containers: Docker / OCI and standalone Docker hosts.
• Operating systems: Linux administration and troubleshooting.
• Databases and middleware: MySQL, ProxySQL, RabbitMQ.
• Observability: New Relic, Logz.io, Azure Metrics, ClickStack preferred.
• Reliability engineering: SLIs, SLOs, error budgets, postmortems, runbooks, toil reduction, incident response, and corrective actions.
• Security: HashiCorp Vault, 1Password, secrets management, least privilege, access reviews, dependency scanning, container image scanning, signing/provenance, and CI/CD security controls.
• Application reliability: PHP Symfony applications production-support context.
• Operational resilience: backup, restore, disaster recovery, business continuity, capacity planning, and performance tuning.
• Documentation: runbooks, troubleshooting guides, operational procedures, standards, and knowledge-base articles.
• Working style: structured problem-solving, strong ownership, production awareness, mentoring, automation mindset, and proactive risk reduction.

Benefits

• 100% remote work from anywhere in Mexico.
• Competitive monthly salary after taxes.
• Major Medical Insurance and healthcare coverage.
• Home office and ergonomics support, including internet and electricity.
• Professional development opportunities, including English classes.
• Wellness benefits such as TotalPass gym discounts.
• Savings plan.
• Paid time off, including personal days.
• Collaborative, international, and growth-oriented environment.
• Opportunity to work with modern cloud, automation, CI/CD, Kubernetes, reliability, observability, and platform technologies.
• Collaborative engineering culture focused on automation, reliability, operational excellence, and continuous improvement.