[Hiring] Senior DevOps Engineer @Fragomen

Role Description

Fragomen is seeking a senior‑level engineering role responsible for leading the evolution of Fragomen’s global cloud, container, and automation platforms. The Senior DevOps / Platform Engineer will set technical direction, drive modernization initiatives, and ensure the performance, reliability, and scalability of systems that support Fragomen’s mission‑critical immigration services. This role blends hands‑on engineering with architectural leadership and operational excellence.

• Own and optimize container platforms.
• Guide CI/CD and infrastructure automation standards.
• Solve complex technical challenges across AWS and Azure environments.
• Collaborate closely with cross‑functional teams.
• Contribute to raising overall engineering maturity across the organization.

Qualifications

• Extensive hands‑on experience operating and improving large‑scale, production‑grade infrastructure.
• Significant production experience with container platforms, ideally Docker Swarm.
• Strong CI/CD engineering background, with experience designing and refining pipelines using tools such as GitLab CI, Jenkins, and Octopus Deploy.
• Deep experience with cloud infrastructure in AWS and/or Azure.
• Strong Infrastructure as Code experience; Terraform experience is highly preferred.
• Solid Linux systems administration skills.
• Strong understanding of networking fundamentals, including TLS, DNS, load balancers, and reverse proxies.
• Experience with secrets management and certificate lifecycle management.
• Strong ability to collaborate across cross‑functional teams.
• Comfortable mentoring and guiding engineers at varying levels of experience.
• Ability to communicate complex technical concepts clearly to both technical and non‑technical stakeholders.
• Demonstrated ability to influence platform strategy and drive engineering standards organization‑wide.

Requirements

• Cluster design, scaling, and orchestration.
• Diagnosis and remediation of complex distributed systems issues.
• Experience implementing approval workflows, automated rollback strategies, and artifact management.

Preferred Experience

• Experience working in high‑security or regulated environments such as legal, financial, or enterprise‑grade organizations.
• Hands‑on experience with observability and monitoring platforms such as CloudWatch, ELK, Prometheus, and Splunk.
• Proven ability to apply monitoring and observability best practices to improve reliability and operational insight.

Company Description