[Hiring] Senior DevOps Engineer @3Pillar

Role Description

We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond.

In 2025, 3Pillar Global India was named as a “Great Place to Work” for the fifth year in a row based on how our employees feel about our company, collaborative culture, and work/life balance - come join our growing team.

Key Responsibilities

• Leadership in Automation and CI/CD:
  • Lead the design and enhancement of automation frameworks and CI/CD pipelines, setting standards for excellence.
  • Containerization technologies such as Docker or Kubernetes.
  • Deployment tools such as Jenkins, GitLab, or TeamCity.
• Advanced Cloud Strategy:
  • Architect and manage complex cloud environments, focusing on performance, security, and scalability.
  • Cloud platforms such as AWS, Azure, or GCP.
  • Configuration management tools such as Terraform, CloudFormation, or SaltStack.
• Mentorship and Collaboration:
  • Serve as a mentor to DevOps Engineers, fostering a culture of continuous improvement and best practices.
• Strategic Problem-Solving:
  • Tackle complex system performance issues, employing advanced analytical skills to maintain reliability and efficiency.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, IT, or a related field; or equivalent practical experience.
• A minimum of 5+ years of dedicated DevOps experience with a strong focus on Kubernetes, automated testing, and observability in a telecommunications or high-performance environment.
• Proficiency in the specified technologies:
  • CI/CD, C++, Java, any major cloud platforms (AWS, Azure, GCP).

Requirements

• CI/CD and Quality Automation:
  • Designing, implementing, and managing the core pipeline to enforce quality from a "Continuous Confident Change" perspective, running on every Pull Request.
  • Implementing automated Unit, Integration, and Characterization Testing (Golden Master Testing) to guarantee functional parity between C++ and new Java logic.
  • Configuring the pipeline to enforce strict gates, including a 100% golden master match and a constraint of less than 10% performance regression.
  • Delivering a streamlined, automated CM process & system to support accelerated timelines and a consistent "deploy anywhere" capability.
• Cloud-Native Deployment & Scaling:
  • Hands-on experience with defining and managing key Kubernetes resources: Deployment (ntr-deployment) and Service (ntr-service).
  • Configuring and managing the Auto-Scaling Configuration based on traffic thresholds to support the CNF architecture.
  • Implementing Health Probes (Liveness/Readiness) and defining the Graceful Shutdown Sequence to ensure high availability and minimal service disruption.
• Observability and Monitoring:
  • Deep experience implementing all three pillars: Metrics Export, Distributed Tracing, and Structured Logging.
  • Implementing tools (e.g., Prometheus/Grafana or similar) to ensure the new platform is reliable and performant.
• Security and Infrastructure:
  • Implementing cloud-native security measures, specifically Secrets Management and Network Policies.
  • Managing and configuring Redis-compatible services (e.g., AWS ElastiCache, Azure Cache, GCP Memorystore) to support the two-tier cache architecture.
  • Proficiency in Terraform, CloudFormation, or similar tools for automating the provisioning of all cloud infrastructure and dependencies.

Additional Experience Desired

• Advanced certifications related to DevOps, cloud platforms (AWS, Azure, Google Cloud), and Kubernetes, validating specialized skills and knowledge.
• Demonstrated ability to prioritize efforts based on business impact, highlighting strategic planning and project management skills.
• Proven experience in providing accurate status tracking and reporting, ensuring transparency and effective communication within and across teams.
• Capability to estimate testing and deployment efforts accurately, showcasing an understanding of project scope and timelines.

Benefits

• A competitive annual salary based on experience and market demands.
• Flexi-timings.
• Work From Anywhere.
• Medical insurance with the option to purchase a premium plan or HSA option for your entire family.
• Regular Health check-up camps arranged by the company.
• Recreational activities (Pool, TT, Wii, PS2).
• Business casual atmosphere.