[Hiring] Senior DevOps Engineer @Ensono

Role Description

This is an exciting opportunity to join a friendly team working on some of the hottest Public Cloud (GCP/AWS/AZURE) technologies. This team is primarily focused on the deployment, automation and support of mission-critical client solutions in Public Cloud.

• Act as the lead engineer on large or complex client deploy projects.
• Act as the lead engineer on product engineering projects to further develop our service.
• Provide Public Cloud subject matter expertise advice and assistance to pre-sales architects.
• Installation, configuration, and ongoing management of O/S and Public Cloud services.
• Implementing and maintaining custom client machine images and centralized configuration management to enable quick repeatable builds and auto-scaling.
• Maintaining high availability through proactive measures.
• Troubleshooting and resolving complex technical issues.
• Ensuring clients & partners are updated on current status of work and issues.
• Raise, investigate and resolve problems and known errors in line with the problem management process.
• Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board.
• Partake in an on-call rotation to provide 24x7 4th line support for Ensono’s Public Cloud clients.
• Proactively keep up to date on Public Cloud services and developments.
• Buddy new members of the team and train other teams.
• Act as team leader and technical escalation point in Manager’s absence.

Qualifications

• 8+ years’ experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential.
• 3+ years’ experience engineering, architecting, or supporting Public Cloud solutions (AWS, Azure, and/or GCP), with GCP experience strongly preferred.
• Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.
• Proven experience implementing and supporting Public Cloud-based services such as EC2, S3, EBS, ELB, RDS, IAM, Route53, CloudFront, ElastiCache, WAF, or equivalent services in Azure/GCP.
• Strong automation and scripting capability using one or more of Python, Bash, PowerShell, or Perl, with a DevOps-first mindset.
• Experience building and maintaining scalable, highly available, and auto-scaled environments using Infrastructure as Code and configuration management tools (e.g., Terraform, CloudFormation, Ansible).
• Experience working with or supporting containerized environments such as Docker, Kubernetes, EKS/ECS, or equivalent platforms.
• Strong client-facing skills with outstanding written and verbal communication, able to explain complex technical concepts simply to technical and non-technical stakeholders.
• Holds current Public Cloud Associate and Professional-level certifications.
• Holds at least one Public Cloud Specialty certification (e.g., Security, Networking).
• Willingness and ability to travel occasionally, including week-long engagements when required.
• A degree in a computing-related discipline preferred or equivalent experience and demonstrated capability.

Requirements

• Experience working in an ITIL-aligned support environment beneficial.

Benefits

• Unlimited Paid Days Off.
• Three health plan options.
• 401k with company match.
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts.
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement.
• Paid childbearing and paternal leave.
• Education Reimbursement, Student Loan Assistance or 529 College Funding.
• Sabbatical leave.
• Wellness program.
• Flexible work schedule.